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Checking if the network adapter is working properly

This article will guide you on how to check if the driver of your network adapter is working properly.  Click on the links below to know how to access and verify the status of your adapter through the Device Manager.

NOTE:  With the steps illustrated below, the name of the wireless adapter is Belkin


Windows® 8 or higher
Windows 7

Windows® 8 or higher


Step 1:

Press the Windows key + X, then select Device Manager.  

QUICK TIP:  For Windows 8.1, you can right-click on the Start button and select Device Manager.

 

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Step 2:
On the Device Manager window, click Network adapters then look for the name of your wireless adapter.

 

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  • To check its status, right-click your computer’s network adapter then select Properties.  Once the adapter is enabled, there would be a This device is working properly notification if the adapter is working properly.
 
  • If you right-click your wireless adapter's name and you see Enable, this means that the adapter is disabled.  To enable it, click Enable
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  • ​​​To resolve other issues, you may do any of the following: 
 
  • Remove the Belkin wireless adapter for a few seconds then re-insert the device.  Recheck the status of the adapter in the Device Manager afterwards.
  • If the adapter is attached to a cradle base, remove it and plug the adapter directly into the USB port of the computer.
  • Update or install the driver of your adapter.  To learn how to update or install your adapter, click here.
 

NOTE:  If the issue persists, isolate the problem by installing the adapter using another computer.
 

Windows 7
 

Step 1:

Click the Pearl button located at the bottom left corner of the screen.  

Step 2:
In the search programs and files field, enter “Device Manager” then press [Enter] then select Device Manager from the search results.

 

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Step 3:
On the Device Manager window, click Network adapters then look for the name of your wireless adapter.  

 

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  • To check its status, right-click your computer’s network adapter then select Properties.  Once the adapter is enabled, there would be a This device is working properly notification if the adapter is working properly.
 
  • If you right-click your wireless adapter's name and you see Enable, this means that the adapter is disabled.  To enable it, click Enable
User-added image
 
  • ​​To resolve other issues, you may do any of the following: 
 
  • Remove the Belkin wireless adapter for a few seconds then re-insert the device.  Re-check the status of the adapter in the Device Manager afterwards.
  • If the adapter is attached to a cradle base, remove it and plug the adapter directly into the USB port of the computer.
  • Update or install the driver of your adapter.  To learn how to update or install your adapter, click here.


NOTE:  If the issue persists, isolate the problem by installing the adapter using another computer.
 


Related Article:

 
Belkin Adapters Frequently Asked Questions

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