The Belkin F1DN005U is not recognized by the Belkin Secure KVM

Scenario:

The Belkin F1DN005U is not recognized by the Belkin Secure KVM.

Solution:


It was discovered that some Belkin F1DN005U smart card readers do not have the required grounding between a pin on the USB and the USB shielding.  To compensate, Belkin has included a short USB extender that properly grounds the pin.  To know how to use the extension cable, follow the steps below:

Step 1: 
Connect the USB connector of the Belkin F1DN005U to the extension cable.

Step 2:
Plug the extension cable into the Belkin Secure KVM’s CAC port.
 
NOTE:  If you do not have the extension cable, contact Belkin’s Customer Advocacy Team and request for a shipment of the cable.

Was this support article useful?

Additional Support Questions?
Search Again