Belkin BOOST↑CHARGE™ TrueFreedom PRO Wireless Charger, WIZ006 Frequently Asked Questions

TABLE OF CONTENTS
 

PRODUCT INFORMATION
 
FUNCTIONALITY
 
 
COMPATIBILITY
 

PRODUCT INFORMATION

1.  What is the Belkin BOOST↑CHARGE™ TrueFreedom PRO Wireless Charger, WIZ006?

The Belkin BOOST↑CHARGE™ TrueFreedom PRO Wireless Charger, WIZ006 wirelessly and simultaneously charges up to two smartphones at once without the need to align the devices to the charging device.  To know more about the Belkin WIZ006, click here.

2.  What is the warranty period of the Belkin WIZ006?

The Belkin WIZ006 has a 2-year limited warranty.

3.  What is included in the packaging of the Belkin WIZ006?

The packaging contents are:
  • Belkin WIZ006
  • Power supply unit

 

4.  What color is available for the Belkin WIZ006?

It is available in black.

5.  What is the power specification of the Belkin WIZ006?

The power specification of the Belkin WIZ006 is:
 
  • Input:  100V - 240V AC 50/60 Hz


FUNCTIONALITY

1.  What is the function of the light indicators?

To understand the light behavior of the Belkin WIZ006, click here.

2.  Can the Belkin WIZ006 charge more than one phone at a time?

Yes.  The Belkin WIZ006 can charge up to two Qi™-compatible mobile phones at up to 10W each.

3.  What are the recommended operating and storage temperatures of the Belkin WIZ006?

The operating and storage temperatures are as follows.
 

  • Operating temperatures:  0°C to 55°C under normal humidity (10% to 90% RH)
  • Storage temperatures:  -40°C to 85°C with 5% to 95% relative humidity

4.  Does the wireless charger support fast charging?

Yes.  The Belkin WIZ006 supports Apple®, Samsung® and Google® fast charging.

5.  What should I do if there is a charging error?

In case of charging error, check the following:
 
  • That a Qi-compatible device is placed on the charging pad
  • That the charging pad and phone are not overheating

6.  What does freedom of placement mean?

The Belkin WIZ006 features freedom of placement, which means you can charge your mobile device without the aid or need for alignment lights.  It has two charging pads that support freedom of placement, wide enough to support the size of your mobile device.  Drop and charge without worry.

COMPATIBILITY

1.  What devices does the Belkin WIZ006 work with?

The Belkin WIZ006 is designed to work with Qi-compatible devices.  It has been tested for compatibility with Apple, Samsung, LG® and other Qi-enabled devices.

2.  Will the wireless charger securely hold my phone?

The pad features a non-slip wireless charging surface, but it does not contain any straps or fasteners to tether the phone to it.

3.  Can the wireless charger be used with a case?

Yes, the charger will work with most phone cases that are up to 3 mm thick.

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