Belkin NIAP PP4.0 Secure KVM and KM Administrator Troubleshooting – Troubleshooting Administrator Configuration Terminal Login Issues

Last updated: 5/29/2024

If you are having difficulty connecting to or logging in to the Administrator Configuration Terminal of your Belkin SKVM, there are some simple items that you can check:

1. You only receive the letter “T” when trying to bring up the Terminal.

The default keystrokes to activate the Administrator Configuration Terminal mode are the Left and Right CTRL keys. However, through an option in the Administrator Configuration Terminal, the ALT keys can be used instead. Try pressing Left ALT, Right ALT, T instead.


2. You press the correct key combination, but nothing registers on the screen.

Ensure you are not holding the keys down. Instead, press and release them as if you are typing.

3. My username or password is not registering or not being accepted. 

Try typing slower. The SKVM intercepts your keystrokes, and items like usernames and passwords are commonly typed quickly. Typing too fast can cause the SKVM to miss keystrokes and lead to login errors.

Ensure that you are using only the number keys in the row directly above the letters on the keyboard. The Terminal does not accept inputs from number pads.

Usernames and passwords are case-sensitive. Ensure that you are using the correct capitalization and that the Caps Lock key is not engaged.

4. I don’t have Notepad on my computer.

When entering the Administrator Configuration Terminal mode, the SKVM outputs standard ASCII text. Any text application can display the Terminal output. Notepad is recommended as the most commonly available text editor on Windows®, but you can use your favorite text editor if Notepad is not available.

5. Terminal text is missing or slow to display in my text application.

Try changing your text application to another one that is available on your system. You can use any standard text application for Terminal Mode display.

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