By default, multimedia key controls are blocked through the KVM and KM. These controls include items such as volume controls, media playback keys, and shortcut keys. Keyboards featuring these keys may function only with standard typing functionality or may not function at all. However, this functionality can be restored through the Administrator Configuration Terminal. These controls can be activated by typing and by following the steps below:
1. Connect a working keyboard to the keyboard port on the KVM / KM and log in to the Administrator Configuration Terminal.
2. Choose Menu 7 - configure peripheral devices.
3. Choose option 2 - toggle consumer control support.
4. Once toggled ON, back out and exit the Administrator Configuration Terminal. Power down the KVM / KM and connect the keyboard that you would like to use with the multimedia keys to the keyboard port on the KVM / KM.