Belkin WCH002 Frequently Asked Questions

TABLE OF CONTENTS

PRODUCT INFORMATION

1.  What is the Belkin BOOST↑CHARGE™ PRO USB-C PD GaN Wall Charger - 60W, WCH002?

The Belkin BOOST↑CHARGE™ PRO USB-C PD GaN Wall Charger - 60W, WCH002 is the smallest GaN 60W solution on the market that brings the convenience of fast, powerful, and safe charging into an ultra-compact design for travel, home, and office.  You can charge your laptop, tablet, smartphone or other USB-C devices with a single powerful charger.  It also has a built-in protection which keeps your devices safe from overcurrent and overvoltage damage.  USB-C Power Delivery certification ensures fast and reliable performance with your devices.  For additional information, click here.

2.  What is GaN technology?

Gallium nitride (GaN) is a high-performance alternative to the traditional silicon used in charging devices.  GaN transistors produce less heat, allowing components to be closer together.  This means you get a much smaller charger with all the power of a big one.

3.  What is the warranty of this product?

The Belkin WCH002 has a 3-year limited warranty.

4.  Does this product come with a Connected Equipment Warranty (CEW)?

The Belkin WCH002 has a CEW of $2,500.

5.  Is the Belkin WCH002 MFi-certified?

No.

6.  Is the charger USB-IF-certified?

Yes.

7  What color is the Belkin WCH002 available in?

The Belkin WCH002 is available in white (WCH002xxWH).

8.  What is in the package?

The package includes a Belkin WCH002, a quick start guide, and a regulatory documentation.

HARDWARE INFORMATION

1.  What type of USB port is on this charger?

The Belkin WCH002 has one USB-C port.

2.  What are the operating and storage temperatures for this product?

The recommended operating temperature is between 0°C to 25°C under normal humidity with 10% to 90% relative humidity (RH) while the recommended storage temperature is between -40°C to 85°C with 5% to 95% RH.

3.  Does the power plug fold?

No.

4.  Does the power plug rotate?

No.

5.  Does the Belkin WCH002 have any lights?

No.

6.  Does the Belkin WCH002 support USB Power Delivery (USB-C® PD)?

Yes.  The Belkin WCH002 supports USB-C PD 3.0.

7.  What is the charging output of the Belkin WCH002?

The Belkin WCH002 has a charging output of up to 60W.  Below are the specifications:
 

• 5V / 3A / 15W
• 9V / 3A / 27W
• 15V / 3A / 45W
• 20V / 3A / 60W

COMPATIBILITY

1.  What products does the Belkin WCH002 support?

The Belkin WCH002 supports most USB-C smartphones, tablets, and laptops.  It has been tested for compatibility with the following:
 

• iPhone® 13 Pro Max
• iPhone 13 Pro
• iPhone 13
• iPhone 13 mini
• iPhone 12 Pro Max
• iPhone 12 Pro
• iPhone 12
• iPhone 12 mini
• iPhone 11 Pro Max
• iPhone 11 Pro
• iPhone 11
• iPhone XR
• iPhone XS Max
• iPhone XS
• iPhone X
• iPhone 8 Plus
• iPhone 8
• iPad Pro® 12.9-inch (4th generation)
• MacBook Pro® (16-inch)
• MacBook Air® (13-inch)
• MacBook Air (11-inch)
• Samsung® Galaxy S20®+
• Samsung Galaxy S20
• Google Pixel™ 4

FUNCTIONALITY

1.  How fast can the Belkin WCH002 charge a device?

The charging speed varies depending on the device.  Below are the specifications:
 

• Charges MacBook Pro (15-inch) from 0% to 50% in as little as 60 minutes
• Charges iPhone 8 or later from 0% to 50% in as little as 40 minutes

2.  How many devices can the Belkin WCH002 charge at once?

The Belkin WCH002 can only charge one device at a time.

3.  Can the Belkin WCH002 be used outdoors?

No.  The Belkin WCH002 is recommended for indoor use only.

4.  Can I use a USB hub to charge more devices?

No.