Belkin BOOST↑UP™ Wireless Charging Pad 10W, F7U082 Frequently Asked Questions

TABLE OF CONTENTS
 
PRODUCT INFORMATION
 
1.  What is the Belkin BOOST↑UP™ Wireless Charging Pad 10W, F7U082?
2.  What is the warranty of the product?
3.  Does the charger have a Connected Equipment Warranty (CEW)?
4.  Is this charger RoHS-certified?
5.  Does the charger meet Proposition 65 specifications?
6.  Is the charger MFi-certified?
7.  What colors does this charger come in?
8.  What type of cable is included?
9.  How long is the USB cable?
10.  Is the USB cable shielded?
11.  What are the operating and storage temperatures?
12.  What are the power specifications of the AC adapter?
13.  What are the power specifications of the wireless charger?
14.  What is included in the package?
 
COMPATIBILITY
 
1.  Will the wireless charger securely hold my phone?
2.  Can the wireless charger be used with a case?
3.  Does the wireless charger support fast charging?
4.  What phones will this charger work with?
5.  Can this be used in my car?
 
FEATURES AND FUNCTIONALITY
 
1.  How many charging coils does the wireless charger feature?
2.  How fast will this charge my phone?
3.  What does the light indicate?
4.  What does Foreign Object Detection mean?
5.  What do I do if there is a charging error?
6.  What should I do if my phone begins to overheat while charging?
7.  How do I clean the charging pad?
 
   
PRODUCT INFORMATION
 
1.  What is the Belkin BOOST↑UP™ Wireless Charging Pad 10W, F7U082?
 
The Belkin BOOST↑UP™ Wireless Charging Pad 10W, F7U082 allows you to wirelessly charge your mobile device while maintaining full access to it.  This sleek 10 W universal wireless charging pad is designed to make charging your mobile devices as easy as setting them on a table.  To know more about the Belkin F7U082, click here.
 
2.  What is the warranty of the product?
 
The Belkin F7U082 has a 2-year limited warranty.
 
3.  Does the charger have a Connected Equipment Warranty (CEW)?
 
Yes, the Belkin F7U082 has a CEW of $2,500.
 
4.  Is this charger RoHS-certified?
 
Yes, the Belkin F7U082 is RoHS-certified.
 
5.  Does the charger meet Proposition 65 specifications?
 
Yes.
 
6.  Is the charger MFi-certified?
 
No.
 
7.  What colors does this charger come in?
 
The Belkin F7U082 comes in color black and white.
 
8.  What type of cable is included?
 
A USB-A to micro-USB cable is included.
 
9.  How long is the USB cable?
 
The cable is 4-ft long.
 
10.  Is the USB cable shielded?
 
No, the USB cable is not shielded.
 
11.  What are the operating and storage temperatures?
 
The temperatures are as follows:
  • Operating Temperature:  0°C to 40°C
  • Storage Temperature:  -20°C to 70°C
 
12.  What are the power specifications of the AC adapter?
 
The AC adapter has the following power specifications:
 
  • Input:  100/240 V at 50/60 Hz 0.8 A
  • Output: 
    • 18 W
    • 3.6 – 6 V at 3 A
    • 6 – 9 V at 2 A
    • 9 – 12 V at 1.5 A
 
13.  What are the power specifications of the wireless charger?
 
The wireless charger has the following power specifications:
  • Output:
    • Supports Samsung® 9 W fast charging
    • Supports Apple® 7.5 W fast charging
    • All other devices charge at 5 W
 
14.  What is included in the package?
 
The following are included in the package:
 
  • Belkin F7U082
  • 1.2 m / 4 ft USB-A to micro-USB cable
  • AC adapter
 
COMPATIBILITY
 
1.  Will the wireless charger securely hold my phone?
 
The pad does not contain any straps or fasteners to tether the phone to it.  The pad features non-slip rubber strips on the base to help hold your phone on the pad.
 
2.  Can the wireless charger be used with a case?
 
Yes, the charger will work with phone cases that are up to 3 mm thick.
 
3.  Does the wireless charger support fast charging?
 
Yes, it supports Samsung and Apple fast-charging.
 
4.  What phones will this charger work with?
 
The charger is designed to work with Qi™-compatible phones.  It has been tested for compatibility with the following phones:
 
  • iPhone® XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8+
  • iPhone 8
  • Samsung Galaxy® S9+
  • Samsung Galaxy S9
  • Samsung Galaxy Note®8
  • Samsung Galaxy S8®
  • Samsung Galaxy S8+
  • LG® G7 ThinQ
  • LG G6
  • LG V30®
  • LG V30 Plus
  • Sony® Xperia™ XZ2
  • Nokia® 8 Sirocco
 
NOTE:  Not all wireless charging-capable devices are Qi-compatible.
 
5.  Can this be used in my car?
 
No, the Belkin F7U082 is designed for indoor and home usage.  It should not be in direct sunlight or a car.
 
FEATURES AND FUNCTIONALITY
 
1.  How many charging coils does the wireless charger feature?
 
The Belkin F7U082 features a single charging coil.
 
2.  How fast will this charge my phone?
 
Using the included Quick Charge™ 3.0 AC adapter, the Belkin F7U082 will charge Samsung Quick Charge-capable devices from 0 to 85% in just 35 minutes.  Apple devices supporting Apple Quick Charge feature will charge at 7.5 W.  For all other devices the charger provides up to 5 W of charging power. 
 
Overall charging speeds will depend on the following:
 
  • Apps and services running on your device
  • The current level of charge on the battery while charging
  • The battery capacity and the condition of the battery while charging
 
3.  What does the light indicate?
 
The table below describes the indicator light:
 
Indicator LightDescription
OFFCharger in standby
WhiteStart-up (powering ON) - light will turn ON for 1 second and then turn OFF.
Charging a device - light will remain solid ON while the device is on the pad.
Device is fully charged - light will be solid until the device is removed from the pad.
OrangeCharging error - light will be solid until the device is removed from the pad.
Foreign object detected - light will be solid until the device is removed from the pad.
Device is misaligned - light will be solid until the device is removed from the pad.
Temperature issue - light will be solid until the device is removed from the pad.  The internal circuitry will reduce power to lower heat.  If unable to lower heat, charging will cease after 10 seconds.
Insufficient power source - light will be solid until the device is removed from the pad.
 
4.  What does Foreign Object Detection mean?
 
When an object or device that is not Qi-compatible is placed on top of the wireless pad, it will detect this and will not charge.  This keeps both your device and charging pad safe.
 
5.  What do I do if there is a charging error?
 
In case of a charging error, please check the following: 
  • That the device is properly aligned on the charging pad.
  • That a Qi-compatible device is placed on the charging pad.
  • That the charging pad and phone are not overheating. 

6.  What should I do if my phone begins to overheat while charging?
 
The charger is designed to slow down charging if the phone starts to warm and will stop charging completely if the phone remains hot.  If you notice that the phone is hot, remove the phone from charging for a few minutes to cool down.  Make sure to turn OFF any power-hungry apps or services that may be causing the phone to work hard and try charging again.
 
7.  How do I clean the charging pad?
 
You can use a standard electrical cleaning spray to clean the Belkin F7U082.
 

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