The Windows 8/ 8.1 and Windows 10 operating systems have improved compatibility program that checks and troubleshoots programs which do not run properly when installed on these operating systems.
Select your computer's operating system (OS) below to learn how to overcome program compatibility issues with your computers.
Windows 10
Windows 8/ 8.1
Windows 10
Right-click the Start button and select Control Panel.
Step 2:
Look for View by: and select Category.
Step 3:
Under System and Security, click Find and fix problems.
Step 4:
Under Programs, select Run programs made for previous versions of Windows.
Step 5:
Click Next.
Wait until the system completes scanning for issues.
Step 6:
When the results appear under Program Compatibility Troubleshooter, select the program in the list which is having issues and click Next.
Step 7:
Click the Browse button to enter the location of your program file and click Next.
Step 8:
In the Select troubleshooting option window, select Try recommended settings.
Step 9:
Click Test the program... under Test compatibility settings for the program then click Next.
NOTE: When you click on the Test the program… button, Windows will run the program that is not working properly with Windows 8 and Windows 8.1.
Once the troubleshooting has been completed, a prompt asking if the issue is resolved or not will appear. You can then choose among the provided options.
Step 1:
Right-click on the Start screen icon then click Control Panel.
You can also click the 
icon in the Charms bar. Enter “control panel” in the search field then click on the icon in the search results.
Step 2:
Look for View by: and select Category.
Step 3:
Under System and Security, click Find and fix problems.
Step 4:
Under Programs, select Run programs made for previous versions of Windows.
Step 5:
Click Next.
Wait until the system completes scanning for issues.
Step 6:
When the results appear under Program Compatibility Troubleshooter, select the program in the list which is having issues and click Next.
Step 7:
Click the Browse button to enter the location of your program file and click Next.
Step 8:
In the Select troubleshooting option window, select Try recommended settings.
Step 9:
Click Test the program... under Test compatibility settings for the program then click Next.
NOTE: When you click on the Test the program… button, Windows will run the program that is not working properly with Windows 8 and Windows 8.1.
Once the troubleshooting has been completed, a prompt asking if the issue is resolved or not will appear. You can then choose among the provided options.
Related Article:
Overcoming program compatibility issue in Windows 7
