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Belkin N600 Dual-Band Plug-In Wi-Fi Router, F9K1121 Frequently Asked Questions

TABLE OF CONTENTS
 
 
HARDWARE INFORMATION
 
1. What is the Belkin N600 Dual-Band Plug-In Wi-Fi Router, F9K1121?
2. What is included in the Belkin F9K1121 package?
3. What is the warranty period of the Belkin F9K1121?
4. What are the parts of the Belkin F9K1121?
5. Which wireless connection standards and frequencies are supported by the Belkin F9K1121?

SETUP AND INSTALLATION
 
1. What are the requirements in setting up the Belkin F9K1121?
2. How do I set up the Belkin F9K1121?

CONNECTIVITY
 
1. What wireless security modes does the Belkin F9K1121 support?
2. How do I connect a wireless device to the wireless network of the Belkin F9K1121?

ADVANCED CONFIGURATION
 
1. How do I update the firmware of the Belkin F9K1121?
2. Does the Belkin F9K1121 support the Guest Access feature?

TROUBLESHOOTING
 
1. How do I restore the Belkin F9K1121 to its factory settings?
2. What should I do when I can't connect to the Internet wirelessly and my network name is not listed in Available Networks?
3. What should I do when my wireless network performance is slow, inconsistent, suffers from weak signal or is having difficulty maintaining a VPN connection?
 
HARDWARE INFORMATION

1.  What is the Belkin N600 Dual-Band Plug-In Wi-Fi Router, F9K1121?

The Belkin N600 Dual-Band Plug-In Wi-Fi Router, F9K1121 is a dual-band router that creates two (2) separate networks (2.4 GHz band and 5 GHz band), allowing increased bandwidth to all your connected wireless computers and devices.
 
2.  What is included in the Belkin F9K1121 package?

The following items are included in the router package:
  • One (1) Belkin F9K1121
  • One (1) Ethernet cable
  • One (1) Network Information Card (attached to router)
  • Quick Setup Guide (Setup CD)
3.  What is the warranty period of the Belkin F9K1121?

The Belkin International, Inc. ("Belkin") warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship.  Belkin warrants the Belkin F9K1121 for two (2) years.
 
4.  What are the parts of the Belkin F9K1121?

The Belkin F9K1121 has the following parts:
  • Port – one (1) Ethernet port
  • Status LED
  • Wi-Fi Protected Setup (WPS™) – LED and button
  • Reset button
  • Antenna – two (2) built-in antennas
  • Bottom Plug – for power
5.  Which wireless connection standards and frequencies are supported by the Belkin F9K1121?

The Belkin F9K1121 is compatible with 802.11n.  It also supports the 2.4 GHz and 5 GHz frequencies, at the same time.

SETUP AND INSTALLATION


1.  What are the requirements in setting up the Belkin F9K1121?

Before setting up the Belkin F9K1121, you will need the following:
  • A broadband Internet connection such as a cable or DSL modem with RJ45 (Ethernet) port
  • At least one (1) computer with an installed network interface adapter
  • TCP / IP networking protocol installed on each computer
  • RJ45 Ethernet networking cable
  • Web browser:
    • Internet Explorer® 8 or higher, Firefox®, Chrome™, or Safari®
  • Minimum 1 GHz processor and 512 MB RAM or a device running iOS or Android™ operating systems
  • Operating System:
    •  Windows® XP SP3 or higher, Windows Vista®, or Windows® 7; or OS X® version 10.5 or above
2.  How do I set up the Belkin F9K1121?

Setting up your Belkin F9K1121 is easy through the web-based setup page.  For detailed instructions, click here.

CONNECTIVITY

1.  What wireless security modes does the Belkin F9K1121 support?

The Belkin F9K1121 supports  WPA™ / WPA2™ Personal and WEP security.
 
2.  How do I connect a wireless device to the wireless network of the Belkin F9K1121?

To connect your wireless device to the network, follow the steps below:
 
Step 1:
Go to your device settings or adapter settings if you are using a laptop and Enable the Wi-Fi setting.

Step 2:
Scan the wireless networks in the area and select the wireless network name (SSID) of your router.

 
For further instructions on how to connect devices to the wireless network, click on the links below:

Connecting a Windows computer to the wireless network
Connecting a Mac® computer to the wireless network

 
ADVANCED CONFIGURATION

1.  How do I update the firmware of the Belkin F9K1121?

There are two (2) ways to update the firmware of the Belkin F9K1121:  auto update and updating via the web-based setup page.

Auto update on your Belkin router
 
The router will automatically check for a newer firmware version every time you log into the dashboard and alert you with a message at the top of the screen if there is an update available.  You can choose to download the new version or ignore it.  You will see a series of prompts notifying you that the firmware is about to be updated.
 
IMPORTANT:  Do not disconnect the power from the router during the update process as it could cause the system to fail.
 
Updating the router's firmware via the web-based setup page

Follow the steps below on how to update your router's firmware using its web-based setup page.

 
Step 1:
Locate and download the firmware file from the Belkin Support Site.  For further instructions on how to download the firmware, click here.

NOTE:  It is highly recommended to save your firmware in the Desktop to help you easily locate the file whenever you need it.  You may also rename the file for easier identification.

Step 2:
Using a computer connected to your router’s wireless network, open a web browser and enter "http://router" or “http://192.168.2.1” in the Address bar.  Then press [Enter].

Step 3:
Select Advanced Settings then click on Firmware Update.

Step 4:
Click the Choose File button to search for the firmware you saved previously.

Step 5:
Select the firmware file then click the Open.  This will take you back into the router's web-based setup page.

Step 6:
Click the Update button.

Step 7:
A prompt asking, Are you sure you want to continue with upgrading? will appear.  Click OK.

Step 8:
A second prompt will open telling you the router will not respond during the upgrade and warning you not to remove the power supply from the router.  Click OK again.
 
NOTE:  Wait for the upgrade process to complete.  Do NOT turn OFF or reboot the router during the upgrade process.
 
2.  Does the Belkin F9K1121 support the Guest Access feature?
 
Yes, the Belkin F9K1121 has the Guest Access feature.  With this, you can allow guests to use your Internet connection without joining your personal network.  The network name and password for the guest network is located on the network information ID card.

A person using your guest network will be able to join without a password, but will be shown a login page when they attempt to surf the Internet.  They will need to enter the guest password into this page to continue.


TROUBLESHOOTING

1.  How do I restore the Belkin F9K1121 to its factory settings?

Press and hold the reset button for at least five (5) seconds then release it.  The lights on the router will momentarily flash then the router light will begin to blink.  When the router light becomes solid again, the process is complete.
 
2.  What should I do when I can't connect to the Internet wirelessly and my network name is not listed in Available Networks?

Perform the following steps to resolve the issue:
  • Verify that your router is ON and the front panel light shows solid blue.
  • If you are far from the router, move closer to see if your device is out of the wireless network range.
  • Using a computer attached to the router via a network cable, open the router’s web-based setup page by entering “http://router” or “http://192.168.2.1” and ensure that Broadcast SSID is ON.  This setting is found on the Channel and SSID page.
3.  What should I do when my wireless network performance is slow, inconsistent, suffers from weak signal or is having difficulty maintaining a VPN connection?
 
Wireless technology uses radio frequency as a medium to connect devices.  This means that connectivity and the throughput performance between devices decrease when the distance between devices increases.

Other factors that will cause signal degradation are the following:
  • Obstructions such as walls, fixtures, furniture and metal appliances
  • Wireless signal interference caused by other wireless networks using the same frequency such as baby monitors, microwave ovens, etc.
NOTE:  Connection speed may decrease as you move farther from the router.

Troubleshooting Tips
  • In order to determine if wireless issues are related to distance, it is recommended to temporarily move the computer within 10 feet from the router if possible.
  • You may also change the wireless channel of your router.  This will resolve issues of wireless interference to improve the performance and reliability of your network.

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