| PRODUCT INFORMATION |
| What is the What is the UltraCharge Pro Power Bank 20K with Integrated Cable? | It is a 20,000mAh power bank that can deliver up to 70W fast charging for phones, tablets, and laptops, with an integrated USB-C cable and digital battery display. It’s designed for travel, daily commuting, and flexible charging anywhere. |
| How many devices can it charge at once? | You can charge up to two USB-C devices at the same time using the USB-C port and the integrated USB-C cable. |
| What is included in the package? | The package includes the following:
- One (1) 20K 70W Power Bank with integrated USB-C cable
- Quick Start Guide
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| What color options are available? | It comes in the following colors:
- Sand
- Charcoal
- Pink (except Taiwan)
- Blue (except Taiwan)
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| What is the battery capacity? | It features a 20,000mAh battery capacity, providing reliable power to recharge your laptop and other devices throughout the day. |
| What warranty is included? | The product includes a 2-year limited warranty and a Connected Equipment Warranty (CEW) of up to $2,500. |
| How do I register my product? | You may register your product online at Belkin.com where you need to enter the model number and other important details about the product. |
| HARDWARE INFORMATION |
| What are its power supply specifications? | The power bank delivers up to 70W of fast charging through two USB-C ports and one built-in USB-C cable. It works with a wide range of devices, including Apple, Samsung, and Google products.
- Charging your power bank: Plug it in using any of its USB-C ports or the built-in cable, and it charges at up to 70W, so it fills back up fast.
- Using one device: Connect a single device and get the full 70W of fast charging, enough to quickly power up laptops, tablets, and phones.
- Using two devices: Connect two devices at the same time and the power bank automatically splits the power, 45W goes to the device plugged in first, and 25W to the second, for a total of 70W.
- Using three devices: Connect all three ports and the power bank shares up to 69W across your devices, 45W through the built-in cable and the remaining power split between the two USB-C ports.
- Pass-through charging: You can charge your devices and the power bank at the same time. While plugged into a wall outlet, the power bank will power your devices first, then recharge itself.
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| Does it support USB Power Delivery (PD) and PPS? | Yes. Both USB-C ports support PD 3.1 and PPS. This allows the charger to adjust voltage and current to match compatible devices for efficient charging and less heat. |
| Does it have a battery level indicator? | Yes. A digital LED display shows the remaining battery percentage. Press the side button to wake the display when idle. |
| Does it have safety features? | Yes. The charger includes protection against overcurrent, overvoltage, overheating, and short circuits. It is tested to meet safety requirements for everyday use with compatible devices. |
| COMPATIBILITY |
| Will this charger work with my laptop? | Yes. It can power USB-C laptops requiring up to 70W when plugged into the wall, including MacBook Air and many ultrabooks. Higher-wattage laptops may charge more slowly. |
| Can I use it with my phone or tablet? | Yes. It works with iPhone, iPad (USB-C models), and Android phones and tablets that charge over USB-C or USB-A. You just need a suitable cable (USB-C to USB-C or USB-C to Lightning, depending on your device). |
| Does it support fast charging for iPhone and Samsung Galaxy? | Yes. The USB-C ports support USB Power Delivery and PPS, which means they can fast charge many recent iPhone and Samsung Galaxy models when used with the right cable and within each device’s supported power level. |
| Can I charge earbuds, smartwatches, and other accessories? | Yes. You can use the USB-C port to charge smaller accessories such as earbuds, smartwatches, and power banks. These devices usually draw less power, so they can share the charger with larger devices. |
| FUNCTIONALITY |
| Can I charge multiple devices at the same time? | Absolutely! This power bank lets you charge up to three devices at the same time. It has two USB-C ports plus a built-in USB-C cable, so you can keep your phone, tablet, and laptop all powered up at once. The power bank automatically manages how much power goes to each device, so you don't have to worry about a thing, just plug in and go. |
| What is pass-through charging? | Pass-through charging lets you charge your connected device while the power bank is plugged into the wall. The charger prioritizes powering your device first, then recharges its internal battery. |
