Belkin Connect Thunderbolt 4 5-in-1 Core Hub (INC013) FAQs



PRODUCT INFORMATION
What is the Belkin INC013?The Belkin INC013 is the perfect all-in-one solution to connect your laptop to multiple devices through one Thunderbolt™ 4 cable. Create your ultimate workstation and become a production powerhouse connecting your laptop to monitors, external drivers, and other peripherals you use on the daily. It also supports Power Delivery of up to 96W – eliminating the need to choose between port expansion and power.
How long is the warranty of this product?It has a 2-year limited warranty.
Does this product come with a Connected Equipment Warranty (CEW)?No.
Is this Proposition 65 certified? Yes.
Is this RoHS-compliant? Yes.
Is this REACH-certified? Yes.
What is the available color? It is available in a two-tone color which is silver and gray (INC013xxSGY).
What are the package contents? The package includes the following:
 
  • One Belkin INC013
  • One 150W power adapter
  • One 0.8 m / 6 ft Thunderbolt 4 cable
  • Quick start guide
  • Regulatory documentation
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HARDWARE INFORMATION
What type of cable is required to use this product?It requires a Thunderbolt 4 cable to connect to your laptop. A Thunderbolt 4 cable is included.
What are the specifications of the included power supply?The Belkin INC013 has a 150W power supply.
What are the ports on the hub?The hub has the following ports:
 
  • Front panel:
    • One Thunderbolt 4 port (upstream)
    • One USB-A 3.2 Gen 2 port (10 Gbps)
  • Back panel:
    • One DC IN power port (21V, 7.1A)
    • Three Thunderbolt 4 ports (downstream)
What is the maximum charging power that the hub can supply? The hub can supply up to 96W of charging power.
Is there a status light on the hub? Yes, it has a status light at the front panel.
What does the status light indicate?The status light turns orange when the hub is connected to a power source but has no host connection, while it turns green when it has an active host connection.
Is there a power button on the hub? No.
Are there any security locks?No.
What are the operating and storage temperatures?The operating temperatures are 0°C to 40°C under normal humidity with 10% to 90% relative humidity (RH) while the storage temperatures are -30°C to 70°C with humidity 40% to 85% RH indoors.

COMPATIBILITY
What devices can I connect to this product?The Belkin INC013 has been tested for compatibility with most Thunderbolt 4, Thunderbolt 3, USB4®, and USB-C®-enabled devices.

FUNCTIONALITY
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How many computers can I connect at the same time to the hub?You can only connect one computer at a time.
What resolutions does it support?Below are the supported resolutions:
 
  • Supports dual monitors at up to 4K at 60 Hz
  • Supports a single 8K monitor at 30 Hz
How many monitors can I use with the hub?It can support up to two simultaneous monitor connections while using the hub. 
Can this be used without a power supply?No.
 
 

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