Belkin Car Vent Mount PRO with MagSafe, WIC002 Frequently Asked Questions

TABLE OF CONTENTS


PRODUCT INFORMATION

1.  
What is the Belkin Car Vent Mount PRO with MagSafe, WIC002?
2.  What is the warranty of the Belkin WIC002?
3.  Does this come with a Connected Equipment Warranty (CEW)?
4.  Is this MFi-certified?
5.  Is it MagSafe-compatible?
6.  What is included in the package?

HARDWARE INFORMATION

1.  
What color does the Belkin WIC002 come in?
2.  What materials is this product made of?
3.  What are the dimensions of the Belkin WIC002?
4.  Are there any device care or maintenance tips that I need to know when using this product?
5.  What are the recommended operating and storage temperatures of the Belkin WIC002?
6.  What type of clamp does the Belkin WIC002 have?
7.  Is the clamp replaceable?
8.  Does the Belkin WIC002 rotate?
9.  Does the Belkin WIC002 have cable management features? 

FUNCTIONALITY

1.  
Can I use the Belkin WIC002 as a charging pad for the iPhone 12 or iPhone 13?
2.  Can this be used with a case?
3.  Can I charge my phone while it is set on the mount?
4.  How do I attach and remove my phone from the mount?
5.  What orientations can I use my phone in on the mount?
6.  Can I angle the mount for a better view?
7.  Can I use the vent mount with my car's heater ON?

COMPATIBILITY

1.  
What devices will the Belkin WIC002 work with?
2.  Can I use it with my phone case ON?
3.  Can I use this with Apple® Wallet™?
4.  Can I use it with a non-MagSafe phone?
5.  Will the Belkin WIC002 work with my car?

 



PRODUCT INFORMATION

1.  What is the Belkin Car Vent Mount PRO with MagSafe, WIC002?

The Belkin Car Vent Mount PRO with MagSafe, WIC002 allows you to just place your new iPhone® against the MagSafe
® car mount and go.  The Belkin WIC002 is designed to provide a seamless set-and-drive experience, while keeping your iPhone 12 or iPhone 13 models safely mounted and conveniently within view in landscape or portrait mode.

2.  What is the warranty of the Belkin WIC002?

This device has a 2-year limited warranty.

3.  Does this come with a Connected Equipment Warranty (CEW)?

No.

4.  Is this MFi-certified?

Yes.

5.  Is it MagSafe-compatible?

Yes.

6.  What is included in the package?

The following are included in the package:

  • Belkin Car Vent Mount PRO with MagSafe, WIC002
  • Quick start guide


HARDWARE INFORMATION

1.  What color does the Belkin WIC002 come in?

It comes in the following color:

 

  • WIC002btGR - Silver


2.  What materials is this product made of?

The device is made of plastic casing and silicone vent grip.

3.  What are the dimensions of the Belkin WIC002?

The following are the dimensions of the device:

  • Height:  3.81 in / 9.67 cm 
  • Length:  2.7 in / 6.85 cm 
  • Width:  2.53 in / 6.42 cm 
  • Weight:  3.52 oz / 99.79 g 


4.  Are there any device care or maintenance tips that I need to know when using this product?

To safely use the mount, take note of the following:

  • Don't place credit cards, security badges, passports, or key fobs between your iPhone and the Belkin WIC002 because this might damage the magnetic strips or RFID chips in those items.
  • If you have a case that holds any of these sensitive items, remove them and make sure that they aren’t between the back of your device and the mount.
  • Operating temperatures:  0°C to 40°C under normal humidity (10% to 90% relative humidity)
  • Storage temperatures:  -40°C to 85°C with 5% to 95% relative humidity

6.  What type of clamp does the Belkin WIC002 have?

The Belkin WIC002 features a pinching grip that is 20 mm long, 20 mm wide and 14 mm thick.

7.  Is the clamp replaceable?

No.

8.  Does the Belkin WIC002 rotate?

Yes.  The Belkin WIC002 can be rotated 360
°.

9.  Does the Belkin WIC002 have cable management features?

A slot for securing a charging cable can be found at the back of the Belkin WIC002 near the vent clamp.

 

FUNCTIONALITY

1.  Can I use the Belkin WIC002 as a charging pad for the iPhone 12 or iPhone 13?

No, this is not supported.

2.  Can this be used with a case?

Yes, it is compatible with MagSafe cases.

3.  Can I charge my phone while it is set on the mount?

The Belkin WIC002 does not charge your phone wirelessly.  If you wish to charge your phone while using the Belkin WIC002, you will need to use a Lightning® cable and charger.

4.  How do I attach and remove my phone from the mount?

To attach the Belkin WIC002, simply place the back of your phone onto the flat surface of the Belkin WIC002.  The MagSafe magnets will align your phone perfectly and securely on the mount.

To remove the phone from the mount, simply grasp the top or bottom of the phone and remove it with a peeling motion.  If you attempt to grasp the phone at the center and it pull off the mount, it is possible that the mount may detach from your vent.


5.  What orientations can I use my phone in on the mount?

The Belkin WIC002 allows you to rotate your phone 360
° to be used in portrait, landscape and any angle in between.

6.  Can I angle the mount for a better view?

Yes.  The Belkin WIC002 can be angled left, right, up or down along with rotating for the best and safest viewing angle while in use.

7.  Can I use the vent mount with my car's heater ON?

Caution should be taken when using your vehicle's heater while your phone is attached to the Belkin WIC002 mount.  Since the mount places your phone directly in the airflow path, the warm air may cause your phone to overheat.  It is recommended to disable airflow from the vent that the Belkin WIC002 is connected to if possible when using your vehicles heater.

COMPATIBILITY


1.  What devices will the Belkin WIC002 work with?

The Belkin WIC002 is designed to work with MagSafe-compatible phones and cases.  It has been tested for compatibility with the following devices:

 

  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
 
2.  Can I use it with my phone case ON?

The Belkin WIC002 can be used with MagSafe-approved cases up to 3 mm in thickness.

3.  Can I use this with Apple® Wallet™? 

No.  The Apple Wallet should be removed before attempting to attach your phone to the Belkin WIC002.

4.  Can I use it with a non-MagSafe phone? 

No.  The Belkin WIC002 is designed to be used with MagSafe-compatible phones only.

5.  Will the Belkin WIC002 work with my car?

The Belkin WIC002 is designed to work with vehicle's vent slats of up to 3 mm in thickness and of up to 20 mm in depth.  The vent mount works best with straight, horizontal vent slats, but can also work with vertical vent slats.  When using with a vertical vent slat the mount may move slightly if the mount is overloaded with weight.

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