PRODUCT INFORMATION
1. What is the Belkin SOUNDFORM™ Nano Wireless Earbuds for Kids, PAC003?
2. What makes these earbuds different from other earbuds?
3. What is the warranty of this product?
4. Does it have a connected equipment warranty (CEW)?
5. Is the Belkin PAC003 RoHS-certified?
6. Is it REACH-certified?
7. Is it Proposition 65-certified?
8. What is included in the package of the Belkin PAC003?
9. What colors is this product available in?
10. Is it sweat and water resistant?
HARDWARE INFORMATION
1. Do the earbuds have built-in microphones?
2. Do I need to use both earbuds to take a call?
3. What is the micro-USB port for?
4. What Bluetooth® version does the Belkin PAC003 feature?
5. Does the Belkin PAC003 have status lights?
6. What is the Belkin PAC003’s battery life?
7. What is the earbuds’ maximum volume limit?
COMPATIBILITY
1. What devices are compatible with this product?
2. What are the earbuds’ ear tip sizes?
FUNCTIONALITY
1. How do I charge the Belkin PAC003?
2. How do I set my earbuds into pairing mode?
3. How do I pair my earbuds?
4. How do I unpair my earbuds?
5. Can I remove the case from the power adapter at any time or any charge level?
6. How do I know if the case has been fully charged?
7. What are its touch controls and general functions?
8. What is its Bluetooth range?
TROUBLESHOOTING
1. It’s only playing in one ear. What should I do?
1. What is the Belkin SOUNDFORM™ Nano Wireless Earbuds for Kids, PAC003?
2. What makes these earbuds different from other earbuds?
3. What is the warranty of this product?
4. Does it have a connected equipment warranty (CEW)?
5. Is the Belkin PAC003 RoHS-certified?
6. Is it REACH-certified?
7. Is it Proposition 65-certified?
8. What is included in the package of the Belkin PAC003?
9. What colors is this product available in?
10. Is it sweat and water resistant?
HARDWARE INFORMATION
1. Do the earbuds have built-in microphones?
2. Do I need to use both earbuds to take a call?
3. What is the micro-USB port for?
4. What Bluetooth® version does the Belkin PAC003 feature?
5. Does the Belkin PAC003 have status lights?
6. What is the Belkin PAC003’s battery life?
7. What is the earbuds’ maximum volume limit?
COMPATIBILITY
1. What devices are compatible with this product?
2. What are the earbuds’ ear tip sizes?
FUNCTIONALITY
1. How do I charge the Belkin PAC003?
2. How do I set my earbuds into pairing mode?
3. How do I pair my earbuds?
4. How do I unpair my earbuds?
5. Can I remove the case from the power adapter at any time or any charge level?
6. How do I know if the case has been fully charged?
7. What are its touch controls and general functions?
8. What is its Bluetooth range?
TROUBLESHOOTING
1. It’s only playing in one ear. What should I do?
PRODUCT INFORMATION
1. What is the Belkin SOUNDFORM™ Nano Wireless Earbuds for Kids, PAC003?
The Belkin SOUNDFORM™ Nano Wireless Earbuds for Kids, PAC003 is designed to keep your kids’ ears comfortable and protected with premium wireless earbuds designed just for them. It features up to 5 hours of non-stop playtime plus an additional 19 hours of battery life in the charging case. Click here to learn more.
This product contains small parts and is designed for kids 7 years old and above. Adult supervision is recommended when using this product.
2. What makes these earbuds different from other earbuds?
This product is designed for smaller ears. It comes with silicone ear tips in five sizes, including extra-extra small, which allows for all-day use and comfort. The Belkin PAC003 also features an 85 dB volume cap to protect your kids' ears and to reduce the chance of hearing loss.
3. What is the warranty of this product?
The Belkin PAC003 has the following warranty information:
- Europe, Australia, and New Zealand: 2-year limited warranty
- All other regions: 1-year limited warranty
4. Does it have a connected equipment warranty (CEW)?
No.
5. Is the Belkin PAC003 RoHS-certified?
Yes.
6. Is it REACH-certified?
Yes.
7. Is it Proposition 65-certified?
Yes.
8. What is included in the package of the Belkin PAC003?
The Belkin PAC003 package contains the following:
- One Belkin PAC003
- One charging case
- One micro-USB charging cable
- Five pairs of silicone ear tips (XXS, XS, S, M, and L)
- Quick start guide
9. What colors is this product available in?
The Belkin PAC003 comes in the following colors:
- White (PAC003xxWH)
- Pink (PAC003xxPK)
- Blue (PAC003xxBL)
10. Is it sweat and water resistant?
Yes, the Belkin PAC003 has IPX5-rated materials for sweat and water resistance.
HARDWARE INFORMATION
1. Do the earbuds have built-in microphones?
Yes. The earbuds have built-in microphones.
2. Do I need to use both earbuds to take a call?
No, if you want to take calls using one earbud only, you can use the right earbud which is the master earbud by design.
3. What is the micro-USB port for?
The micro-USB port is used for charging the earbuds. It cannot be used for data transfer.
4. What Bluetooth® version does the Belkin PAC003 feature?
The Belkin PAC003 features a Bluetooth 5.0 technology. It is backward compatible with older Bluetooth versions.
5. Does the Belkin PAC003 have status lights?
Yes. The Belkin PAC003 has charging status lights on the case and a dual-color status light on each earbud.
6. What is the Belkin PAC003’s battery life?
The Belkin PAC003 has up to 24 hours of playtime from the case and earbuds. The earbuds have up to 3 hours of talk time, 5 hours of listen time with up to 19 additional hours of battery life in the case.
7. What is the earbuds’ maximum volume limit?
It has volume cap of 85 dB to protect your kids' ears and to reduce the chance of hearing loss.
COMPATIBILITY
1. What devices are compatible with this product?
The Belkin PAC003 is designed to connect to Bluetooth audio-enabled devices such as phones, tablets, and computers. It has been tested for compatibility with the following devices:
- iPhone® 13 Pro Max
- iPhone 13 Pro
- iPhone 13
- iPhone 13 mini
- iPhone 12 Pro Max
- iPhone 12 Pro
- iPhone 12
- iPhone 12 mini
- iPad® (9th gen)
- iPad mini® (6th Gen)
- Samsung® Galaxy S22® Ultra 5G
- Samsung Galaxy S22+ 5G
- Samsung Galaxy S22 5G
- Samsung Galaxy S21® Ultra 5G
- Samsung Galaxy S21+ 5G
- Samsung Galaxy S21 5G
- Samsung Galaxy S20® Ultra
- Samsung Galaxy S20+
- Samsung Galaxy S20
- Samsung Galaxy S20 FE
- Samsung Galaxy Note®20 Ultra
- Samsung Galaxy Note20
2. What are the earbuds’ ear tip sizes?
The Belkin PAC003 features a secure, comfortably fitting, youth-sized ear tips. These come in the following sizes:
- Extra extra small (XXS)
- Extra small (XS)
- Small (S)
- Medium (M)
- Large (L)
FUNCTIONALITY
1. How do I charge the Belkin PAC003?
Its case is charged using the micro-USB port on the back. For instructions on how to charge your earbuds, click here.
2. How do I set my earbuds into pairing mode?
From the factory, your earbuds come in pairing mode. For instructions on how you can set the earbuds to pairing mode, click here.
3. How do I pair my earbuds?
For instructions on how to pair your earbuds, click here.
4. How do I unpair my earbuds?
To unpair your earbuds, click here for instructions.
5. Can I remove the case from the power adapter at any time or any charge level?
You can remove the case from the power adapter at any time or any charge level. A lower charge level will reduce the number of times you can recharge your earbuds before the case is out of power.
6. How do I know if the case has been fully charged?
The Belkin PAC003 is fully charged once all lights on the charging case are lit.
7. What are its touch controls and general functions?
The Belkin PAC003 features touch-sensitive pads that can perform different functions. To learn more about these functions, click here.
8. What is its Bluetooth range?
The Belkin PAC003 has a Bluetooth range of up to 30 feet.
TROUBLESHOOTING
1. It’s only playing in one ear. What should I do?
This can happen when pairing your earbuds for the first time. This can be resolved through the following:
Rebooting your earbuds
Putting both earbuds inside the charging case and closing the lid for 5 seconds will cause them to disconnect from your Bluetooth device and reboot. Once you take them out of the case, both earbuds will turn ON and reconnect to your Bluetooth device. The audio should now play from both earbuds.
Factory resetting and pairing the earbuds again
If rebooting your earbuds does not work, you can try resetting them to their factory settings and pairing them again. For instructions on how to factory restore your earbuds, click here.
