Belkin SoundForm Surround Wireless Over-Ear Headphones (AUD009) FAQs

PRODUCT INFORMATION
HARDWARE INFORMATION
COMPATIBILITY
FUNCTIONALITY

PRODUCT INFORMATION
What is the Belkin AUD009?	The Belkin AUD009 features seamless Bluetooth® pairing and controls. It’s designed with Clear Call Quality to reduce or block out ambient noise and a Multipoint feature that allows for a two-device connection.
What is the warranty of this product?	It has a 2-year warranty.
Does it have a Belkin Connected Equipment Warranty (CEW)?	No.
Is it RoHS-compliant?	Yes.
Is it REACH-certified?	Yes.
What's in the package?	Below are the package contents: One Belkin AUD009 One 4 ft./1.2 m USB-C® to USB-C cable One 4 ft./1.2 m audio cable with 3.5 mm connectors Quick start guide Regulatory information
What colors are available for the headphones?	The headphones are available in the following colors: Black - AUD009xxBK Blue - AUD009xxBL Sand - AUD009xxSA Olive - AUD009xxOL
How do I register my device?	You can register your device at Belkin.com, where you need to enter details about your product.
HARDWARE INFORMATION
What are their dimensions and weight?	The dimensions are 18.7 x 16.8 x 8.2 cm (W x L x H).
What are the recommended operating and storage temperatures of this product?	The recommended operating temperature is between 0 to 40°C and 10 to 90% relative humidity (RH). The recommended storage temperatures are the following: -40 to 85°C with 5 to 95% RH (outdoors) -20 to 70°C with 40 to 85% RH (indoors)
Does it have a status light?	Yes, the Belkin AUD009 has one multi-color light to indicate the charge state and pairing/connection state.
What connectors are on this product?	This product comes with 3.5 mm audio and USB-C cables for connecting to a host device. The USB-C cable can also be used to charge the device.
Does it have a microphone?	Yes, the headphones have a built-in microphone with Clear Call Quality technology.
COMPATIBILITY
What devices will work with the Belkin AUD009 work with?	This product is compatible with Bluetooth-enabled devices, including smartphones, tablets, laptops, and more. It has been tested for compatibility with the following devices: iPhone® 16 series iPhone 15 series iPhone 14 series Google Pixel™ 8 Google Pixel 8 Pro Samsung S24®, S24 Plus, and S24 Ultra Samsung S23®, S23 Plus, and S23 Ultra iPad Air® (5th generation) iPad mini® (6th generation) iPad® (10th generation) iPad Pro® 12.9 (6th generation) Amazon Fire 7, 8, and 10 Windows® 10-compatible computers MacBook® M3 MacBook M3 Pro MacBook M3 Max MacBook Air® M2 MacBook M1 Pro MacBook M1 Max Chromebook™ Apple Watch® Series 9 Samsung Galaxy® Watch Series 4 and 5 Fitbit Versa™ 3
Can I use the headphones indoors and outdoors?	Yes, this product is designed for indoor and outdoor use.
FUNCTIONALITY
How do I pair the headphones with a new device?	Learn more.
How do I pair the headphones with a second device?	Learn more.
How do I charge this device?	There are two ways to charge the device.
What is the device's maximum volume?	The maximum loudness is limited to 98 dB in both wireless and wired modes.
Can I connect two devices to the device at the same time?	Yes, the Multipoint feature supports simultaneous connection with two devices for seamless switching between audio sources.
What is the Bluetooth ID of this product?	The Bluetooth ID is SoundForm Surround.
How do I reset the headphones?	Learn more.
How long does it take to fully charge this device?	The battery charges from 0 to 100% in under 2 hours.