Belkin SoundForm Adapt Wireless Over-Ear Headset (AUD005) FAQs


PRODUCT INFORMATION 
What is the Belkin AUD005?

The Belkin AUD005 is a comfortable, high-quality wireless headset perfect for working from home, working remotely, casual gaming, and more. Fast USB-C® charging brings 65 hours of playtime on a full charge. Foam ear cushion cups and an adjustable headband ensure an excellent fit and long-listening comfort. The foldable headset is designed for travel and easy storage. A quality boom microphone keeps the sound clear during calls and teleconferencing. Get to know more about the device.

 
What is the warranty period of this product?It has a 2-year limited warranty. 
Does this product come with a Connected Equipment Warranty (CEW)?No. 
Does it meet Proposition 65 specifications?Yes. 
Is it RoHS-compliant?Yes. 
Is it USB-IF-certified?Yes. 
Is it REACH-certified?Yes. 
What are the available colors?
It comes in black – AUD005xxBK.
 
What are the package contents?The following are included in the package:
 
  • One Belkin AUD005
  • 3 ft / 1 m USB-C to USB-C cable
  • 4 ft / 1.2 m audio cable with 3.5 mm connectors
 
How do I register my device?Get instructions on how to register your Belkin device. 
HARDWARE INFORMATION 
What is the battery capacity of this device?The device has a battery capacity with a full charge of:
 
  • 50 hours of continuous audio playback time 
  • 40 hours of continuous talk time
 
What connectors are on this product?This product comes with a USB-C to USB-C cable for charging the headphone and a 3.5-mm cable for an optional wired connection.  
What are the recommended operating and storage temperatures of the device?The operating and storage temperatures are as follows:
 
  • Operating temperatures: 0°C to 40°C under normal humidity (10% to 90% relative humidity)
  • Storage temperatures: -30°C to 70°C with 5% to 95% relative humidity (outdoor)
 
Does this product have control buttons? Yes. The Belkin AUD005 features three buttons on the earcup for controlling sound and answering calls.  
Does it have a microphone? Yes. The Belkin AUD005 features a rotatable, retractable, flip-boom microphone. It also has secondary microphones on ear cups for clear voice reception. 
What is the decibel rating for the device? The device is limited to a maximum of 98 dB.  
Is there any cushioning on the device? Yes. The Belkin AUD005 features soft padding on the earcups and headband.  
Does the Belkin AUD005 support Bluetooth® or other wireless technology? Yes.  
Are the earcups removable? Yes. It can be removed for cleaning.  
What is the connection range of the Bluetooth? It has a 30-ft connection range.  
How long does it take to fully charge the device? The device's battery charges from 0 to 100% in under 2 hours.  
What can I use to charge the headphone?You can charge this headphone using the included USB-C cable.  
How can I charge this device? There are two ways to charge this device.  
COMPATIBILITY 
What are the compatible devices?The Belkin AUD005 is compatible with phones, tablets, and laptops that support Bluetooth.

It is also designed to work with the following:

 
  • iPhone® 14
  • iPhone SE
  • iPhone 13
  • iPhone 12
  • Google Pixel™ 7 Pro
  • Google Pixel 7
  • Samsung Galaxy® S23 Ultra
  • Samsung Galaxy S23 Plus
  • Samsung Galaxy S23
  • Samsung Galaxy S22 Ultra
  • Samsung Galaxy S22 Plus
  • Samsung Galaxy S22
  • Samsung Galaxy S21 Ultra
  • Samsung Galaxy S21+
  • Samsung Galaxy S21
  • Samsung Galaxy Note® 20 Ultra
  • Samsung Galaxy S10+
  • Samsung Galaxy Watch Series 5
  • Samsung Galaxy Watch Series 4
  • Huawei™ Honor Magic 4 Pro
  • Huawei Mate Xs 2
  • Huawei P50 Pro
  • Huawei P50
  • Huawei P40 Pro
  • Huawei Mate 30 Pro
  • Xiaomi 12 Pro
  • Xiaomi Note 11
  • Xiaomi Mi 10 5G
  • iPad Pro®
  • iPad mini®
  • iPad Air®
  • iPad®
  • Apple Watch® Series 7
  • Apple Watch Series 6
  • Amazon Fire Tablet
  • Chromebook™
  • Fitbit Versa 3
  • Windows® PC
 
FUNCTIONALITY 
Can I use this outdoors?Yes. This product is meant for indoor and outdoor use. 
Can I clean the headphone with a damp cloth?Yes. 
What is the Bluetooth ID of the headphone?The headphone should be identified using the Bluetooth ID SoundForm Adapt.  
What is the maximum volume of the device?
It must not exceed 98 dB either in wireless or wired mode.
 
Can I adjust the headband for ear comfort? Yes.  
Can I connect two devices to the device at once? Yes, the multipoint feature supports simultaneous connection with two devices.  
Is it an on-ear or over-ear headphones? It features an over-the-ear design.  
Does it support Find My®?No. 
Will the control buttons on the earcup function when I plug in the aux cable? No. The headphone will automatically turn OFF once the aux cable is plugged in. The control button on the earcup will not be functioning so the control button on the aux cable must be used. 
Can I mute the microphone when using the aux cable? No. This feature is not available in aux mode. 
Are the user commands similar for the different connection options – Bluetooth, USB-C cable and aux cable? No. Each connection has a slightly different user command to activate the features. The command is dependent on the host device that you are connected to. 
Where can I select the audio output device on my Windows computer when I connect the Belkin AUD005 via Bluetooth? You may select it from the Windows speaker icon or device setting in Microsoft® Teams. Make sure to select the correct playback device for optimum headphone performance. SoundForm Adapt Hands-Free AG Audio is suitable for Microsoft Teams, Zoom, or Google™ Meet calls. While the SoundForm Adapt Stereo is ideal for video or music playback. 
Why is there no audio when I connect the Belkin AUD005 via Bluetooth? Check if you have selected the correct playback device. 
Which mode under the playback device is best recommended when playing music? The Stereo mode is recommended for playing music and video. 
When my macOS® device turns to sleep mode, will the headphone connected via Bluetooth automatically switch OFF?No. The headphone Bluetooth connection will keep on running. 
When my Windows OS device turns to sleep mode, will the headphone connected via Bluetooth automatically switch OFF? Yes. 
 
 
 

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