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Manually enabling or disabling Remote Access on your smartphone or tablet through the Wemo App for your Wemo device

The Remote Access is a feature on the Wemo App that allows you to easily and securely control Wemo® devices in your home from anywhere and at any time.
 
The requirements for Remote Access are the following:
  1.   A Wemo device of your choice
  2.   A working Wi-Fi with internet connection
  3.   A Wi-Fi enabled smartphone or tablet that is connected to the same Wi-Fi as your Wemo devices.
  4.   Latest Wemo App
NOTE:  If you are managing your Wemo with the Apple® HomeKit™ support using the Apple Home app, click here.

Scroll down or click on the links below for step-by-step instructions:

Enabling Remote Access
Disabling Remote Access

 


Enabling Remote Access
 
As soon as you set up a Wemo device, part of the setup process is for the Wemo App to automatically enable the Remote Access and register itself to the Wemo Remote Access Server. 

NOTE:  Wemo App images may vary depending on the device (iOS or Android™) being used.

 
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If automatic setup does not work and you receive a message that says Remote Access could not be enabled, you can manually enable it by following the steps below: 
 
Step 1:  Launch the Wemo App and wait until it detects your registered devices.
 

Step 2:  Tap the Wemo App's Settings icon.

NOTE:  If you are using an iOS device, go to More.
 
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Step 3:  Under SETTINGS, tap Remote Access
 
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Step 4:  Tap on Enable Remote Access to register your smartphone or tablet to the Wemo Remote Access Server. 
 
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Step 5:  Click on OK to confirm.
 
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You should now have successfully enabled the Remote Access.
 

 
Disabling Remote Access
 
You can disable the Remote Access capabilities of your own smartphone as well as other smartphones or tablets that are registered to remotely access your Wemo devices.  Do this by following the steps below:
 
Step 1:  Launch the Wemo App and wait until it detects your registered devices.
 
Step 2:  Tap the Wemo App's Settings icon.

NOTE:  If you are using an iOS device, go to More.
 
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Step 3:  Under SETTINGS, tap on Remote Access.
 
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Step 4:  Tap on Forget and Disable.  This action will only disable the Remote Access of the current smartphone or tablet you are using.   
 
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NOTE:  If you want to disable the Remote Access of other registered smartphones or tablets, simply scroll down to the DEVICES CONNECTED section.  Toggle to the right to enable Remote Access on that specific device and toggle to the left to disable it.
 
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You should now have successfully disabled the Remote Access.

NOTE:  If you are encountering issues with your Wemo device, click here for troubleshooting options.


Related Articles:

Reconnecting your Wemo® device after replacing the router or changing the router settings
What to do if Remote Access is lost on the Wemo® device
Common issues with Wemo® devices

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