Troubleshooting wireless charging issues

Wireless chargers use a set of magnetic coils to generate a magnetic field. This field is picked up by a matching set of coils inside the phone and use it as energy to charge the battery. This is a convenient method of charging your phone as it does not require you to plug your phone into a power outlet. However, it requires proper alignment of your phone with the charging pad.

If you are experiencing alignment or non-charging issues with your phone, this article will teach you a few fixes that you can try.

1. Make sure that the wireless charger is connected properly to a power outlet.

2. When you position your phone on the wireless charger, you should see a notification on the screen that tells you it’s charging. If you don’t see a notification or message, try to adjust the position of your phone.

3. You can also try to remove your phone case. Though wireless chargers are designed to work with most cases, some cases have metals to make them more durable or compatible with magnetized phone holders which may cause intermittent charging.

4. Another common issue with wireless charging is the misalignment of the phone on the charging pad or stand which causes the phone to not charge. Here are some of the symptoms of improper alignment:

The phone will not charge.
There is an error light on the wireless charger.
There is no light at all on the wireless charger.

To fix these issues, try to move your phone slightly on the wireless charging pad or stand to align it correctly. The location of the charging coil may vary depending on the model of your phone. You can check with your phone's manufacturer for tips on how to properly align your phone on a wireless charger. Below are some examples of the coil locations on different phones models:

Phone	Coil location	Image
iPhone®	The iPhone places the coil in the middle of the phone. This is the standard location for most phone models.
Nokia® 8 Sirocco	The Nokia 8 Sirocco has the charging coil shifted to the right side of the phone. This requires that the phone be shifted to the left on the Belkin charging pad to ensure the coils line up correctly.
Razer™ Phone 2	The Razer Phone 2 has the charging coils shifted down towards the bottom of the phone. This requires that the phone be shifted up on the Belkin charging pad to ensure the coils line up correctly.