SECURE KVM

1. What comes in the box of the Belkin F1DN102B, F1DN104F, F1DN104B, F1DN104C and F1DN102C KVMs?

F1DN102B – One 2-Port DVI-I / PS2 / USB KVM, one 12V / 1.5A Power Supply, 10 Color Chips, 12 Port Naming Labels, four Rubber Feet (uninstalled), one User Manual, and one Common Criteria Statement

F1DN104F – One 4-Port Dual Head DVI-I / PS2 / USB KVM, one 12V / 1.5A Power Supply, 10 Color Chips, 12 Port Naming Labels, four Rubber Feet (uninstalled), one User Manual, one Common Criteria Statement, and one 6 ft CAC Cable USB-B to USB-A

F1DN104B – One 4-Port DVI-I / PS2 / USB KVM, one 12V / 1.5A Power Supply, 10 Color Chips, 12 Port Naming Labels, four Rubber Feet (uninstalled), one User Manual, and one Common Criteria Statement

F1DN104C – One 4-Port DVI-I / PS2 / USB KVM, one 12V / 1.5A Power Supply, 10 Color Chips, 12 Port Naming Labels, four Rubber Feet (uninstalled), one User Manual, one Common Criteria Statement, and one 6 ft CAC Cable USB-B to USB-A

F1DN102C – One 2-Port DVI-I / PS2 / USB KVM, one 12V / 1.5A Power Supply, 10 Color Chips, 12 Port Naming Labels, four Rubber Feet (uninstalled), one User Manual, one Common Criteria Statement, and one 6 ft CAC Cable USB-B to USB-A

2. Do the Belkin Advanced Secure KVMs support 120 Hz refresh rates?

No, the Belkin Advanced Secure KVMs do not support refresh rates of 120 Hz. The supplied refresh rate for the KVM is 2.2 GHz. On the other hand, a 1920 x 1800 resolution of the Advanced Secure KVM requires 2.9 GHz. Also, a 2560 x 1600 resolution requires 5.9 GHz.

3. I use the Belkin F1086U to get the video and USB from a remote location to another location and connect it to the Belkin F1DN104K. What should I do if the mouse cursor keeps moving around the screen even with slight mouse motion?

Place the Belkin F1DN104K near the computers and use standard USB-A to B cables to connect the computers to the Belkin F1DN104K. This is to properly receive Absolute Mouse signals between the computers and the Belkin F1DN104K. Then, use the Belkin F1D086U to only extend the video to the remote location for each computer using the KM. An additional Belkin F1D086U is then connected to the mouse port of the Belkin F1DN104K to extend the keyboard and mouse to the remote locations. To learn more, click here.

NOTE: This issue happens because the Absolute Mouse drivers, the cross between touch and mouse inputs, are being used on the Belkin F1DN104K. For security reasons, the Belkin F1DN104K has restricted Input/Output (I/O). Thus, issues arise when extenders such as the Belkin F1086U are used.

SOHO AND DESKTOP KVM

1. Do the Belkin F1DD102L, F1DH102D, F1DH104L, F1DH104D, F1DS102L, F1DD104L, F1DS104L and F1DH102L support wireless keyboard and mouse?

Yes, the USB receiver needs to be plugged into one of the USB Hub ports, not on the USB keyboard nor mouse ports.

2. Do the Belkin F1DH102L, F1DH104L, F1DD102L, F1DS102L, F1DH102D, F1DS104L, F1DH104D, F1DD104L, F1DS102J and F1DS104J have a built-in USB 2.0 Hubs?

In addition to the two USB ports for the keyboard and mouse, the Belkin F1DH102L, F1DH104L, F1DD102L, F1DS102L, F1DH102D, F1DS104L, F1DH104D, and F1DD104L have built-in USB 2.0 Hubs.    However, the Belkin F1DS102J and F1DS104J don’t have built-in USB 2.0 Hubs.

3. What comes in the box of the Belkin F1DH102L, F1DH104L, F1DS104J, F1DS104L, F1DS102L, F1DD102L, F1DH102D, F1DS102J, F1DD104L and F1DH104D KVMs?

F1DH102L – One 2-Port Dual Head VGA / USB KVM, two Dual Head VGA / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DH104L – One 4-Port Dual Head VGA / USB KVM, four Dual Head VGA / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DS104J – One 4-Port VGA / PS2 / USB KVM, four VGA / PS2 / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DS104L – One 4-Port VGA / USB KVM, four VGA / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DS102L – One 2-Port VGA / USB KVM, two VGA / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DD102L – One 2-Port DVI-D / USB KVM, two DVI-D / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DH102D – One 2-Port Dual Head DVI-D / USB KVM, two Dual Head DVI-D / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DS102J – One 2-Port VGA / PS2 / USB KVM, two VGA / PS2 / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DD104L – One 4-Port DVI-D / USB KVM, four DVI-D / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

F1DH104D – One 4-Port Dual Head DVI-D / USB KVM, four Dual Head DVI-D / USB KVM Cables, one 12V / 1A Power Supply, one Quick Start Guide, and one User Manual

4. Why does pressing the Caps Lock + Left Shift keys at the same time generate a right-click mouse action?

When you press the Caps Lock + Left Shift keys, the KVM Switch will emulate the Compose Key to the PC. The action of Compose Key is the same as the mouse’s right-click. This is programmed in the firmware to support Sun™ and Mac® computers. This cannot be changed.

TITAN AND LCD RACK CONSOLE

1. What comes in the box of the Belkin F1DC116H-TAA, F1DC108H-TAA, F1DC108H and F1DC116H KVMs?

F1DC116H-TAA – One 19-inch Rack Console with 16-Port KVM, one US Power Cord, one DB9 to RJ11 Flash Cable, two Mounting Brackets / Rails, one User Manual CD, and one Quick Start Guide

F1DC108H-TAA – One 19-inch Rack Console with 8-Port KVM, one US Power Cord, one DB9 to RJ11 Flash Cable, two Mounting Brackets / Rails, one User Manual CD, and one Quick Start Guide

F1DC108H – One 19-inch Rack Console with 8-Port KVM, one US Power Cord, one DB9 to RJ11 Flash Cable, two Mounting Brackets / Rails, one User Manual CD, and one Quick Start Guide

F1DC116H – One 19-inch Rack Console with 16-Port KVM, one US Power Cord, one DB9 to RJ11 Flash Cable, two Mounting Brackets / Rails, one User Manual CD, and one Quick Start Guide

2. Does the Belkin F1DC101H console cable have a replacement part number?

The Belkin F1D9300 is the replacement part number of Belkin F1DC101H. You may contact the Belkin Customer Support for lost or damaged console cables.

3. How do you resolve keyboard, mouse or video issues while using the KVM?

To resolve the issues while using the KVM, you need to reseat the KVM. To learn how, click here.

OTHER KVM AND BUSINESS DEVICES

1. Can you daisy chain a Single User PRO3 to an SMB or IP KVM?

Yes, the Single User PRO3 KVMs can be daisy chained to a Single User SMB or Single User IP KVM. However if you are using an IP KVM, it must reside in Bank 00 while the Belkin PRO3 KVMs must reside in subsequent banks underneath the IP KVM (example: Bank 01, Bank 02, and so on).

2. Can you daisy chain a Single User SMB Cat5 KVM (non-IP) to an IP KVM?

Yes, the Single User SMB Cat5 KVMs can be daisy chained to an IP KVM, but the IP KVM must reside in Bank 00 while the SMB Cat5 KVMs or Belkin PRO3 KVMs must reside in subsequent banks underneath the IP KVM (example: Bank 01, Bank 02, and so on).

NOTE: Dual User SMB Cat5 KVMs (Belkin F1DP216A and F1DA232A) cannot be daisy chained to another KVM.

3. Does the Belkin PRO3 support Enhanced PS/2 Mouse Reset via hotkeys?

No, the Belkin PRO3 does not support Enhanced PS/2 Mouse Reset via hotkeys.

4. Does the Belkin PRO3 support Full-Time Active EDID?

No, the Belkin PRO3 does not support Full-Time Active EDID.

5. Do the Belkin F1DA104Z, F1DA104Z-B, F1DA104Z-BU, F1DN102D, F1DN104D, F1DN102U, F1DN104U, F1DN102B, F1DN102C, F1DN104B, F1DN104C, F1DN104E and F1DN104F come with a mounting bracket?

No, but there is an optional mounting bracket, Belkin F1D005. The mounting bracket Belkin F1D006 and F1D008 can also be purchased separately.

6. Can I purchase a power supply for the Belkin F1DA104Z, F1DA104Z-B, F1DA104Z-BU, F1DA108Z, F1DA108Z-B, F1DA108Z-BU, F1DA116Z, F1DA116Z-B and F1DA116Z-BU KVMs?

Yes, you can order the Belkin F1D108-PWR.

7. Can I purchase a power supply for the Belkin F1DP108A, F1DP108A-BU, F1DP116A and F1DP116A-BU KVMs?

Yes, you can order the Belkin F1DP001-PWR.

8. What comes in the box of the Belkin F1DA108Z, F1DP108A-BU, F1DA116Z-B, F1DN104E, F1DP116A, F1DP116G-BU, F1DA104Z-BU, F1DA104Z-B, F1DA104Z, F1DA116Z, F1DP116A-BU, F1DP116G, F1DP108A and F1DA116Z-BU KVMs?

F1DA108Z – One 8-Port VGA / PS2 / USB KVM, one 12V / 1A Power Supply, one Flash Cable, four Rubber Feet (uninstalled), one Mounting Bracket Kit with Screws, one User Manual, and one Quick Start Guide

F1DP108A-BU   – One 8-Port VGA / PS2 KVM, one 6V / 1.5A Power Supply, one US Power Cord, one DB9 to RJ11 Flash Cable, four Rubber Feet (uninstalled), one Mounting Bracket Kit with Screws, one User Manual, one Quick Start Guide, eight VGA / USB SIMs, and eight 6 ft Blue Cat5e Cables

F1DA116Z-B – One 16-Port VGA / PS2 / USB KVM, one 12V / 1A Power Supply, one Flash Cable, four Rubber Feet (uninstalled), one Mounting Bracket Kit with Screws, one User Manual, one Quick Start Guide, and eight Dual VGA / PS2 Cables

F1DN104E – One 4-Port Dual Head DVI-I / PS2 / USB KVM, one 12V / 1.5A Power Supply, 10 Color Chips, 12 Port Naming Labels, four Rubber Feet (uninstalled), one User Manual, and one Common Criteria Statement

F1DP116A – One 16-Port VGA / PS2 KVM, one 6V / 1.5A Power Supply, one US Power Cord, one DB9 to RJ11 Flash Cable, four Rubber Feet (uninstalled), one Mounting Bracket Kit with Screws, one User Manual, and one Quick Start Guide

F1DP116G-BU   – One 16-Port VGA / PS2 KVM, one US Power Cord, one Mounting Bracket Kit with Screws, one DB9 to RJ45 Serial Cable, one DB9 to RJ11 Flash Cable, four Rubber Feet (uninstalled), one User Manual, one Quick Start Guide, 16 VGA / USB SIMs, and 16 6 ft Blue Cat5e Cables

F1DA104Z-BU – One 4-Port VGA / PS2 / USB KVM, one 12V / 1A Power Supply, one Flash Cable, four Rubber Feet (uninstalled), one User Manual, one Quick Start Guide, and two Dual VGA / USB Cables

F1DA104Z-B – One 4-Port VGA / PS2 / USB KVM, one 12V / 1A Power Supply, one Flash Cable, four Rubber Feet (uninstalled), one User Manual, one Quick Start Guide, and two Dual VGA / PS2 Cables

F1DA104Z – One 4-Port VGA / PS2 / USB KVM, one 12V / 1A Power Supply, one Flash Cable, four Rubber Feet (uninstalled), one User Manual, and one Quick Start Guide

F1DA116Z – One 16-Port VGA / PS2 / USB KVM, one 12V / 1A Power Supply, one Flash Cable, four Rubber Feet (uninstalled), one Mounting Bracket Kit with Screws, one User Manual, and one Quick Start Guide

F1DP116A-BU – One 16-Port VGA / PS2 KVM, one 6V / 1.5A Power Supply, one US Power Cord, one DB9 to RJ11 Flash Cable, four Rubber Feet (uninstalled), one Mounting Bracket Kit with Screws, one User Manual, one Quick Start Guide, 16 VGA / USB SIMs, and 16 6 ft Blue Cat5e Cables

F1DP116G – One 16-Port VGA / PS2 KVM, one US Power Cord, one Mounting Bracket Kit with Screws, one DB9 to RJ45 Serial Cable, one DB9 to RJ11 Flash Cable, four Rubber Feet (uninstalled), one User Manual, and one Quick Start Guide

F1DP108A – One 8-Port VGA / PS2 KVM, one 6V / 1.5A Power Supply, one US Power Cord, one DB9 to RJ11 Flash Cable, four Rubber Feet (uninstalled), one Mounting Bracket Kit with Screws, one User Manual, and one Quick Start Guide

F1DA116Z-BU – One 16-Port VGA / PS2 / USB KVM, one 12V / 1A Power Supply, one Flash Cable, four Rubber Feet (uninstalled), one Mounting Bracket Kit with Screws, one User Manual, one Quick Start Guide, and eight Dual VGA / USB Cables

9. How do you push the DDC to all targets on the Belkin PRO3 KVM?

To push the DDC to all targets on the Belkin PRO3 KVM, press Scroll Lock + Scroll Lock + A keys.

10. What is the maximum refresh rate supported on the DVI and VGA SOHO KVMs as well as the VGA PRO3?

The refresh rate of VGA serial product is 800x600 at 120 Hz, 2048x1536 at 60 Hz. The DVI serial product is 1920 x 1080 at 120 Hz and 2560 x 1600 at 60 Hz.

11. What are the KVM PP3.0 product models?

The following skus are the PP3.0 product models:

F1DN104B-3
F1DN104E-3
F1DN104C-3
F1DN104F-3
F1DN108C-3
F1DN116C-3
F1DN108F-3
F1DN104P-3
F1DN104W-3
F1DN104Q-3
F1DN104K-3
F1DN108K-3
F1DN204M-3
F1DN102K-3
F1DN102F-3
F1DN102N-3
F1DN102V-3

12. Is there a compatibility problem between Hewlett Packard Enterprise (HPE) Gen10 servers working with Belkin Rack Mountable (PRO3 and Console) KVMs?

The Belkin and HPE engineering teams have collaborated to validate that Belkin’s latest generation of the PRO3 and Console KVMs are fully compatible with the HPE Gen10 servers running version 1.2x and 1.4 of the BIOS. For more information, click here.