1. What is the Belkin SOUNDFORM™ Freedom True Wireless Earbuds, AUC002?
2. What is the Apple Find My?
3. What is the warranty of this product?
4. Does the Belkin AUC002 have a connected equipment warranty (CEW)?
5. Is the Belkin AUC002 RoHS-certified?
6. Is it Proposition 65-certified?
7. Is it MFi-certified?
8. Is it Apple Find My-certified?
9. Is it FCC-compliant?
10. Does the Belkin AUC002 support NFC?
11. What is included in the package of the Belkin AUC002?
HARDWARE INFORMATION
1. What are the dimensions of the Belkin AUC002?
2. What Bluetooth® version does the Belkin AUC002 support?
3. How do you charge the Belkin AUC002?
4. Does this product have control buttons?
5. Is there a reset or restore button on the earbuds?
6. What audio bitrate does the Belkin AUC002 support?
7. What are the recommended operating and storage temperatures of this product?
8. What material is the USB cable included made of?
9. Does it have a built-in microphone?
10. Does the built-in microphone have any noise reduction functionality?
11. Does it have any proximity sensors feature?
12. What is the driver size on the Belkin AUC002 earbuds?
13. What is the frequency response of the Belkin AUC002 earbuds?
15. What do the status lights mean on the Belkin AUC002?
16. What are the battery capacities of the earbuds?
17. What are the battery capacities of the charging case?
COMPATIBILITY
1. What devices can the Belkin AUC002 connect to?
2. What types of apps can I use with the Belkin AUC002?
3. What audio codecs does the Belkin AUC002 support?
4. What audio profiles does the Belkin AUC002 support?
5. Can the Belkin AUC002 be used with Android™-based devices?
6. Can the Belkin AUC002 be used with iOS-based devices?
7. Can the earbuds be used with computers?
8. Does the Belkin AUC002 support Hear Thru Mode?
FUNCTIONALITY
1. Do I need a special app to set up the Belkin AUC002?
2. How many devices can be connected at the same time to the Belkin AUC002?
3. How many devices can the earbuds be paired with?
4. Can I use the Belkin AUC002 to control audio playback?
5. Can I use it to control phone calls?
6. How do I perform a factory restore on the Belkin AUC002?
7. Does it support Siri®?
9. How can I use Apple Find My to locate my earbuds?
10. Can the Apple Find My feature be disabled on my Belkin AUC002?
11. How fast does the Belkin AUC002 charge?
12. How to turn OFF the Belkin AUC002 earbuds?
PRODUCT INFORMATION
1. What is the Belkin SOUNDFORM™ Freedom True Wireless Earbuds, AUC002?
The Belkin SOUNDFORM™ Freedom True Wireless Earbuds, AUC002 delivers superior sound and all-day battery life. With its dual microphones and advanced environmental noise cancellation (ENC), you can make calls with confidence. You can also track your charging case securely and privately by using Apple Find My™. For more information, click here.
2. What is the Apple Find My?
The Apple Find My is a location platform developed by Apple® built into its range of macOS® and iOS devices. This app allows you to link compatible devices to your Apple iCloud® account. When Find My is enabled on a device, it can be located using your macOS or iOS device. The Find My makes it easy to keep track of your Apple devices even if they are offline.
3. What is the warranty of this product?
The Belkin AUC002 has a 2-year warranty.
4. Does the Belkin AUC002 have a connected equipment warranty (CEW)?
No.
5. Is the Belkin AUC002 RoHS-certified?
Yes.
6. Is it Proposition 65-certified?
Yes.
7. Is it MFi-certified?
No.
8. Is it Apple Find My-certified?
Yes.
9. Is it FCC-compliant?
The Belkin AUC002 complies with part 15 of the FCC rules. Operation of the Belkin AUC002 is subject to two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
10. Does the Belkin AUC002 support NFC?
No.
11. What is included in the package of the Belkin AUC002?
The following are included in the packaging:
- Belkin AUC002
- Qi™-compatible charging case
- USB-A to USB-C® charging cable
- Three pairs of silicone ear tips (S/M/L)
- Quick start guide
- Regulatory information
HARDWARE INFORMATION
1. What are the dimensions of the Belkin AUC002?
The Belkin AUC002 dimensions are as follows:
- Width: 2.02 in
- Depth: 2.14 in
- Height: 1.2 in
- Weight: 0.15 lb
2. What Bluetooth® version does the Belkin AUC002 support?
The Belkin AUC002 supports Bluetooth 5.0 and is backwards compatible with older versions of Bluetooth.
3. How do you charge the Belkin AUC002?
The Belkin AUC002 can be charged as follows:
- Case - The Belkin AUC002 case can be charged wirelessly using a standard Qi wireless charging pad, or via the USB-C port on the back of the case.
- Earbuds - The Belkin AUC002 earbuds can be charged by placing them in the charging case. They can either charge directly from the battery in the case or can be charged while also charging the case.
4. Does this product have control buttons?
Yes. The Belkin AUC002 charging case features a button on the back of the case near the USB-C charging port for enabling and disabling the Find My functionality. The earbuds have touch-sensitive buttons for controlling different playback and call control functionality.
5. Is there a reset or restore button on the earbuds?
Yes. The charging case of the Belkin AUC002 features a factory reset button on the back by the USB-C charging port. This is used to restore the earbuds and case back to factory settings.
6. What audio bitrate does the Belkin AUC002 support?
It supports up to 44.1 kHz (44100 Hz) audio at 16 bits.
7. What are the recommended operating and storage temperatures of this product?
The recommended operating and storage temperatures are:
- Storage temperature: -30°C to 70°C with 5 to 95% relative humidity
- Operating temperature: 0°C to 40°C with 10 to 90% relative humidity
8. What material is the USB cable included made of?
The cable is made of copper wiring with PVC sheathing.
9. Does it have a built-in microphone?
Yes. Each Belkin AUC002 earbud has a built-in microphone.
10. Does the built-in microphone have any noise reduction functionality?
Yes. Each built-in microphone has noise reduction functionality.
11. Does it have any proximity sensors feature?
Yes. Each earbud has an IR sensor to detect if it is in your ear. When the earbud is removed from your ear, it will automatically pause audio or video playback.
12. What is the driver size on the Belkin AUC002 earbuds?
The driver size of the earbuds is 7 mm.
13. What is the frequency response of the Belkin AUC002 earbuds?
The frequency response is 20 Hz – 20,000 Hz.
14. Are there any status lights on the Belkin AUC002?
Yes. Both the earbuds and case have status lights.
15. What do the status lights mean on the Belkin AUC002?
Earbuds status light behavior:
| Behavior | Color | Meaning |
| Flashing | Blue | Searching for paired device |
| Flashing | White | Charging |
| Flashing | White/Blue | Pairing mode |
| OFF | None | In use / OFF |
| Behavior | Color | Meaning |
| Flashing | Red | Charging |
| Solid | Red | Low battery |
| Solid | White | Normal charge level |
| Flashing | White/Blue | Factory restore |
| None | OFF | Case in standby |
16. What are the battery capacities of the earbuds?
Each earbud has battery capacities of 60 mAh.
17. What are the battery capacities of the charging case?
The charging case has battery capacities of 520 mAh.
COMPATIBILITY
1. What devices can the Belkin AUC002 connect to?
The earbud is designed to connect to Bluetooth audio-enabled devices such as phones, tablets, and computers. To utilize Apple Find My functionality of the Belkin AUC002, it must be used with an iOS or macOS device.
The Belkin AUC002 has been tested for compatibility with the following devices:
- iPhone® 13 Pro Max
- iPhone 13 Pro
- iPhone 13
- iPhone 13 mini
- iPhone 12 Pro Max
- iPhone 12 Pro
- iPhone 12
- iPhone 12 mini
- Samsung® Galaxy® S20 Ultra
- Samsung Galaxy S20+
- Samsung Galaxy S20
- Samsung Galaxy S20 FE
- Samsung Galaxy Note® 20 Ultra
- Samsung Galaxy Note 20
2. What types of apps can I use with the Belkin AUC002?
The Belkin AUC002 can be used to control music and video apps. It can also be used to answer, and end phone calls on your cellular phone.
3. What audio codecs does the Belkin AUC002 support?
The earbud supports SBC and AptX Classic.
4. What audio profiles does the Belkin AUC002 support?
The supported audio profiles are the following:
- HPF
- HSP
- A2DP
- AVRCP
5. Can the Belkin AUC002 be used with Android™-based devices?
Yes.
6. Can the Belkin AUC002 be used with iOS-based devices?
Yes.
7. Can the earbuds be used with computers?
Yes, as long as the computer supports Bluetooth audio connections.
8. Does the Belkin AUC002 support Hear Thru Mode?
No.
FUNCTIONALITY
1. Do I need a special app to set up the Belkin AUC002?
To set up the Belkin AUC002, check the following:
Earbuds: It can be set up with any Bluetooth audio-compatible device. An app is not required.
Case: To use the Apple Find My functionality built into the Belkin AUC002 case, you will need to use an iOS or macOS device that has the Find My app.
2. How many devices can be connected at the same time to the Belkin AUC002?
The earbuds can only be connected to and used with a single device at the same time.
3. How many devices can the earbuds be paired with?
The earbuds can be paired with up to two devices at a time. To pair with additional devices, you will need to place the earbuds into pairing mode.
4. Can I use the Belkin AUC002 to control audio playback?
Yes. Each earbud features a touch-sensitive area that can be used to control audio playback.
5. Can I use it to control phone calls?
Yes. Each earbud features a touch-sensitive area that can be used to take and end phone calls.
6. How do I perform a factory restore on the Belkin AUC002?
To know how to factory restore the Belkin AUC002, click here.
7. Does it support Siri®?
Yes. Siri can be activated on an iOS device by pressing and holding either the right or left earbud for 2 seconds. Google Assistant, on the other hand, can be activated on an android device by pressing and holding either the right or left earbud for 2 seconds.
8. Does it support Google® Assistant?
Yes. Google Assistant can be activated on an android device by pressing and holding either the right or left earbud for 2 seconds.
9. How can I use Apple Find My to locate my earbuds?
To learn how to use Apple Find My to locate my earbuds, click here.
10. Can the Apple Find My feature be disabled on my Belkin AUC002?
Yes. There are two ways to do this:
1. Removing the Belkin AUC002 from your Apple Find My. This removes the earbuds from your account, and it will not show in the app. You can add it back later.
2. Press the button on the back of the Belkin AUC002 to disable the Apple Find My functionality. This will not remove it from your Apple Find My. To know more, click here.
11. How fast does the Belkin AUC002 charge?
- Earbuds: It can be charged from 0 to 100% in as little as 60 minutes. A 15-minute charge will give up to 2 hours of audio playback.
- Case: It can be charged from 0 to 100% in as little as 90 minutes.
12. How to turn OFF the Belkin AUC002 earbuds?
Below are the three ways to turn OFF the Belkin AUC002:
- Place the Belkin AUC002 earbuds back into the charging case. This will keep them safe and charged, and turned OFF as soon as the case is closed.
- The earbuds will also turn OFF after a few minutes of inactivity if not connected to a device.
- Turn OFF Bluetooth or disconnect your earbuds from the device.
