How to factory restore the Belkin AUC002

Restoring the earbuds and case of your Belkin SOUNDFORM™ Freedom True Wireless Earbuds, AUC002 to factory settings will remove all stored pairings on the device as well as any stored Apple Find My™ account information.

The Belkin AUC002 earbuds cannot be restored by themselves.  They must be placed in the charging case to be restored.  The charging case, however, can be restored by itself to remove any Find My account information. 

NOTE:  Both the Belkin AUC002 earbuds and charging case must be charged to perform a factory restore.


Locating the reset button
How to perform a factory restore
The restore button is located on the back of the charging case, next to the USB-C® port.
 
User-added image
 
How to perform a factory restore

To restore the Belkin AUC002 earbuds, place them into the charging case and close the lid.

 
Step 1:
Press and hold the Reset button on the case for 10 seconds.

Step 2:
The status light will begin to blink blue/white to signify it's restoring your case and earbuds.

Step 3:
When the charging case status light stops blinking, open the case.  The earbuds will slowly blink blue to show they are ready to pair.

How to reset the Find My functionality in your Belkin AUC002 earbuds case

If you are having trouble with the Find My functionality, you can reset it.  To know how to reset the Find My functionality, click here.

Restore the case only

If you want to restore only the case, you can follow the same steps above without the earbuds in the case.

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