Why is there no Amazon Alexa option for my Belkin SOUNDFORM ELITE G1S0002

The Belkin SOUNDFORM™ ELITE Hi-Fi Smart Speaker + Wireless Charger, G1S0002 supports the Alexa virtual assistant.  However, Amazon does not natively support Alexa services for all regions.  If you are unable to set up Alexa on your Belkin SOUNDFORM ELITE G1S0002 speaker, this article will help you enable the Amazon Alexa setup option.

How to identify if Alexa is available in your country
How to locate the supported region for your country
How to enable the Amazon Alexa setup

How to identify if Alexa is available in your country
 
If Alexa services are available in your country, the Belkin SOUNDFORM app will list Amazon Alexa as an option.  If Alexa services are not available in your country, Amazon Alexa will not show in the list.
 
Alexa services are available in your countryAlexa services are not available in your country

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How to locate the supported region for your country

On the Amazon website, there is a support article listing out the available Alexa services by country.  It shows the supported Alexa languages as well as where to purchase your Alexa device.  You will need that information to change the location settings on your smartphone or tablet so that you can set up the Alexa on your Belkin SOUNDFORM ELITE G1S0002.  To view the article, click here.

The image below is a snapshot from the Amazon’s supported languages article.

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  • Supported Language:  This is the spoken language(s) that the Alexa supports for that country.
  • Purchase from:  This is the region that needs to be set on your smartphone or tablet to enable Amazon Alexa setup.  This is based on the country of the Amazon website.

Example:

If you are in Norway
  • Your Alexa supports UK English language
  • You must set your smartphone or tablet location to Germany

How to enable the Amazon Alexa setup 
 
Step 1:
Visit the Amazon support article.  To view the article, click here.  

Step 2:
Locate your country in the list and note the Purchase from information.  

NOTE:  The Purchase from is the country you will need to set your smartphone or tablet location.

Step 3:
On your smartphone or tablet, go to Settings and change your location or region to the Purchase from information that you have obtain in Step 2.

Step 4:
Open the Belkin SOUNDFORM app and swipe to the left to get to the menu. You should now see the option to set up Amazon Alexa.

Step 5:
Once Alexa has been set up, go back to the Settings page of your smartphone or tablet and change the location or region back to your country.

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