Belkin ConnectAir Wireless Display Adapter (AVC024) FAQs

 



PRODUCT INFORMATION
What is the Belkin AVC024?The AVC024 is a wireless HDMI display adapter that allows you to mirror or extend your screen from a USB-C device to an HDMI display without using Wi-Fi, apps, or drivers. 
What is the warranty of the product?It comes with a 2-year limited warranty.
Does it have a Connected Equipment Warranty (CEW)?No.
What are the available colors for this product?

It is available in the following colors:

 

  • Black (AVC024)
What is in the package? Below are the package contents:
 
  • 1 x USB-C Transmitter
  • 1 x HDMI Receiver
How do I register this device?You can register your device at Belkin.com where you enter details about your product.

HARDWARE INFORMATION
What do the buttons on the AVC024 do?These buttons are for setup, troubleshooting, and optimizing wireless performance. 
What are the recommended operating and storage temperatures of this product? The recommended operating and storage temperatures are:
 
  • Operating Temperature: 0°C to 40°C (32°F to 104°F), with 10% to 90% relative humidity (RH)
  • Storage Temperature: -20°C to 70°C (-4°F to 158°F), with 40% to 85% RH 
Can I use the AVC024 outdoors?It’s designed for indoor use only.
What do the status lights indicate?

Transmitter (TX) LED Indicators

  • Solid White: Transmitter is powered and ready.
  • Flashing White: Transmitter is in pairing mode.
  • No Light: Transmitter is not receiving power or is malfunctioning.

Receiver (RX) LED Indicators

  • Solid White: Receiver is powered and connected to the transmitter.
  • Flashing White: Receiver is in pairing mode or searching for a transmitter.
  • No Light: Receiver is not powered or not functioning.

COMPATIBILITY
What devices are compatible with the AVC024? 
  • Compatible with USB-C laptops, tablets, and smartphones that support DisplayPort Alt Mode.
  • Supported operating systems include Windows, macOS, and Chrome OS.
  • Compatible with iPad Pro/Air (M1/M2) and Samsung DeX-enabled phones.
Is the AVC024 compatible with iPhones or Lightning devices?No. It requires a USB-C port with DisplayPort Alt Mode, which Lightning devices do not support.
Can I use the AVC024 with a projector or TV?Yes. As long as the display has an HDMI input, the AVC024 receiver will work.
Can I power the receiver using a USB port on my TV?

Yes, if the USB port provides at least 2.3W.

"Use a separate power adapter if your display doesn’t have a USB port available (adapter not included)."

Do I need to install any software or drivers?No. The AVC024 is plug-and-play and requires no software, drivers, or app installation.
Does the AVC024 require Wi-Fi or Bluetooth?No. It uses a direct wireless connection between the transmitter and receiver, so no Wi-Fi or Bluetooth is needed.

FUNCTIONALITY
Does the AVC024 support audio transmission?Yes. It transmits both video and audio to your HDMI display.
What resolution and refresh rate does it support?The AVC024 supports up to 1080p resolution at 60Hz.
What is the maximum wireless range?The AVC024 can transmit video up to 131 feet (40 meters) in open environments.
How many transmitters can pair with one receiver?One receiver can be paired with up to 8 transmitters, though only one can stream at a time.
Can I use the AVC024 to extend my display, or only mirror it?Yes, it supports both screen mirroring and extended display modes, depending on your device’s capabilities.
Is the AVC024 secure for business use?Yes. It uses a direct wireless connection and does not transmit over public networks.
What is the latency of the AVC024?Latency is typically under 80 milliseconds, making it suitable for presentations and video playback.
Can I use the AVC024 with a docking station?Yes, as long as the USB-C port on the dock supports DisplayPort Alt Mode.

 

Does the AVC024 support 4K resolution?No. It currently supports up to 1080p at 60Hz.

 

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