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Belkin US Refund Frequently Asked Questions

 
Go to your order status page
 
 
1. What products are entitled to a refund?
 
Only products purchased from the Belkin Store are entitled to a refund.

2. What should I do if I want to return my product for a refund?
 
Belkin warrants that our products will be free from defects in materials and workmanship.  If after verifying you found out that your Belkin product is defective and you want to return the product for a refund, you may contact us through our Technical Support line or visit our Belkin Returns and Claims page.

 
3. Do I need to include the box, manuals, disks and power adapter when requesting for a refund?
 
While this may vary depending on the product and claim, we suggest you send everything that originally came with it.  Please include the sales receipt as proof of purchase and copy of your claim.
 
4. Where will I return my Belkin product if I bought it in the US?
 
After filling out the web refund form, Belkin Customers in the US can ship products that require a refund to:

Belkin Returns & Claims Department
558 Airtech Parkway
Plainfield, IN 46168
United States

 
5. How long is the refund process?
 
Refunds will be credited to you via your original method of payment in the amount of your original purchase price for the returned product, less any shipping and handling charges.  Refunds are usually reflected on your card account within 4 weeks of Belkin's receipt of your product return.
 
6. Do you have a Live Chat Support?
 
Yes.  To contact our live chat specialists, click here.  Chat support for networking products is available 24 hours a day. 
 
NOTE:  Chat support for Wemo is not available.

7. Are there any benefits to having an account with you?
 
With your Belkin.com account, you will have access to the following information:
  • Your Account Information
  • Track Active Orders 
  • Your Order History
  • Process a Return
  • Process a Refund
  • Your Wish List
  • Your Email Subscriptions
  • Manage your shipping and billing addresses
8. How do I contact Technical Support?
 
Belkin customer support gives you several ways to get your questions answered how you want, when you want.
  • Phone Support
You can contact one of our technical support representatives at 800 223 5546.
  • Online Support
Multiple tools are available to solve your problems including videos, step-by-step guides, FAQs, and more.  Also, you can Email us or Chat with a support agent to get your questions answered.

NOTE:  Chat support for Wemo is not available.
  • Belkin User Communities
Great answers to questions about all our products!  Our communities are vibrant peer-to-peer forums with excellent user generated solutions and Support Agents also checking in to help out.  Click here to visit the Belkin Community.  For the Wemo Community, click here.
  • Pre-sales Support
​ Want to know more about a Belkin Product you are thinking about purchasing or a release date for one of our exciting new products?  For all pre-sales enquiries call Belkin Customer Care at 1-800-223-5546 (toll-free) or (310) 751-5100 in the US.
  • On-Line Sales Support
Have some questions about purchasing products directly from the Belkin website?  Whether it is product specs, price details, and stock information or if you have a question about a purchase you have already made, we can help you with all of this and more.  Call us at 1-800-223-5546 (toll-free) or (310) 751-5100 in the US.

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