BoostCharge Slim Magnetic Power Bank 10K 15W with Kickstand (BPD016) FAQ

CHARGING AND POWER

PRODUCT INFORMATION
What is the Belkin BoostCharge Slim Magnetic Power Bank 10K 15W (BPD016)?	The BPD016 is a 10,000 mAh magnetic power bank that supports: Up to 15W Qi2 wireless charging Up to 30W USB-C fast charging A built-in kickstand for hands-free viewing
What is the warranty of the power bank?	The power bank has a 2-year limited warranty.
Does the power bank come with a Connected Equipment Warranty (CEW)?	$2,500
What's in the box?	The package includes the following: One BoostCharge Slim Magnetic Power Bank 10K 2 ft / 0.6 m USB-C to USB-C cable Quick Start Guide
What colors are available?	Black Gray Orange
How do I register this device?	You can register your device at Belkin.com where you must enter details about your product.
HARDWARE INFORMATION
What is the battery capacity?	It comes in four lengths:
What charging outputs are supported?	It has a USB-C to USB-C connector.
Can it charge multiple devices at the same time?	The cable is made of TPE material with a nylon exterior.
What are the dimensions?	Approx. 103 x 71.6 x 16.3 mm About 17.9 mm thick due to the built-in kickstand
What safety features are included?	The power bank uses Belkin SmartProtect, which includes: Over-current protection Over-voltage protection Dual-layer safety system
COMPATIBILITY
What compatible devices will this power bank work with?	The BoostCharge Slim Magnetic Power Bank 10K 15W (BPD016) is compatible with the following devices:  Qi2-compatible devices (including iPhone and Android)  iPhone 12 series and later (iPhone 12, 13, 14, 15, 16, 17, including Pro, Plus, and Pro Max models)  AirPods (with wireless charging case, including AirPods 4th Gen USB-C)  Google Pixel 10 series (Pixel 10, 10 Pro, 10 Pro Fold, 10 Pro XL)  Samsung Galaxy S25 series (S25, S25+, S25 Ultra)  Other USB-C devices (phones, earbuds, tablets)  Magnetic accessories (wallets, pop sockets, MagSafe-compatible cases up to 3mm)
FUNCTIONALITY
How do I charge my phone wirelessly?	Attach your phone to the magnetic surface Ensure it aligns properly Charging starts automatically
How do I charge using a cable?	Connect a USB-C cable to the power bank Plug the cable into your device Charging begins automatically (up to 30W)
Can I charge multiple devices at once?	Yes. You can charge up to three devices simultaneously using: Magnetic wireless pad USB-C ports
Does it support pass-through charging?	Yes. Plug the power bank into a power source Connect your device Both the power bank and device will charge at the same time
Can I use the kickstand while charging?	Yes. The built-in kickstand allows: Hands-free viewing Video streaming or calls while charging
Can the power bank charge through a phone case?	Yes. It supports charging through: MagSafe-compatible cases Cases up to 3 mm thick
How does the magnetic attachment work?	The magnetic feature: Snaps the power bank securely to your device Keeps proper alignment for stable charging Does not block the phone camera
DESIGN and USABILITY
What makes BPD016 unique?	It includes: A built-in kickstand A slightly thicker design to support the stand
Is the power bank portable?	Yes. It is: Slim and lightweight Easy to carry in a pocket or bag Designed for everyday and travel use
CHARGING and POWER
How fast can the power bank charge my devices?	The BPD016 supports: Up to 15W Qi2 wireless charging Up to 30W USB-C wired charging
Does charging speed change when using multiple devices?	Yes. When charging multiple devices: Power is shared between outputs Charging speed is reduced accordingly Example: 2 devices: 7.5W wireless + 12W USB-C 3 devices: shared wireless + USB-C output
How do I recharge the power bank?	Connect a USB-C cable to the power bank Plug the other end into a power source Charging will begin automatically The USB-C port supports fast input charging.
Can I charge my device while recharging the power bank?	Yes. This feature is called pass-through charging. To use: Plug the power bank into power Connect your device Both the power bank and device will charge Wireless charging can still deliver up to 15W during pass-through use.
Why is my device charging slowly?	Charging speed may be reduced if: Multiple devices are connected The device is not Qi2-compatible Wireless alignment is not correct Tip: For faster charging, use a cable and charge one device at a time.