Belkin Auto-Tracking Stand Pro with DockKit, MMA008 Frequently Asked Questions



PRODUCT INFORMATION
What is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?The Belkin Auto-Tracking Stand Pro with DockKit, MMA008 is an Apple® DockKit-compatible motorized phone dock that allows you to charge your phone while utilizing Apple DockKit functionality to track people and objects using your favorite DockKit-compatible video apps.
What is Apple DockKit?Apple DockKit is a set of technologies built into Apple MagSafe® compatible phones starting with iOS 17. DockKit allows your MagSafe-compatible iPhone® and DockKit-compatible iOS apps to connect with and control DockKit motorized stands, tracking objects that appear in a video frame.
What is the hardware warranty of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?It features a 2-year Limited Warranty hardware warranty.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a Connected Equipment Warranty (CEW)?

Yes. It comes with a $2,500 Connected Equipment Warranty (CEW).

Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 Support MagSafe Charging?Yes, at up to 15W when plugged in using a 30W USB-C® PD power supply.
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 RoHS-certified?Yes.
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 Prop 65-certified?Yes.
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 MagSafe-certified?Yes.
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 MFi-certified?Yes.
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 made with PCR?Yes. It is made with a minimum of 72% PCR materials and sold in plastic-free packaging in line with Belkin’s commitment to finding more responsible ways to build products.
What colors are the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 available in?Black – MMA008dq05BK
What is included in the package with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?
  • Belkin Auto-Tracking Stand Pro with DockKit, MMA008 
  • 1.5 m USB-C to USB-C cable
  • Quick start guide
  • Regulatory information

HARDWARE INFORMATION
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 battery operated?

It has an internal battery that is used for tracking functionality only. A 30W USB-C PD power supply is required for the charging functionality of both the Belkin Stand Pro and a MagSafe-compatible phone.

Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 portable?Yes. It features a built-in internal battery that will provide up to 5 hours of tracking capabilities without a power connection. The Belkin Stand Pro is not designed to be used while in motion and should be set on a stable surface or a tripod before use.
What are the power specs of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?
  • Input: 30W
  • MagSafe Charging: Up to 15W
  • Internal Battery Life: Up to 5 hours
Is there a power button on the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?Yes. On the front of the Belkin Stand Pro base.
Are there any lights on the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?
  • Dual Power indicator lights on the back of the Belkin Stand Pro base near the USB-C power port indicate the charging status of the internal battery.
  • Dual-color status lights on the front of the Belkin Stand Pro to indicate current Auto-Tracking status.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a RESET button?Yes. On the bottom of the Belkin Stand Pro is the Reset button. This button is used to factory restore the Belkin Stand Pro by holding it in for at least 6 seconds until the status light on the front of the Belkin Stand Pro begins flashing amber.
What is the horizontal rotation ability of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?It is capable of full 360-degree rotation for seamless motion tracking. Each full rotation takes less than 4 seconds.
What is the vertical rotation ability of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?It has a total of 90 degrees of vertical tracking rotation. Starting from a straight 90-degree angle, the Belkin Stand Pro can tilt your phone back (up) 70 degrees, or forwards (down) 20 degrees.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a Built-in tracker?No. It utilizes the front and rear cameras on your MagSafe-compatible iPhone and DockKit-compatible apps for tracking.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a built-in microphone?No. 
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a built-in speaker?No.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have any USB ports for charging additional devices?No.
What do the indicator lights on the back of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 mean?
BehaviorColorStatus
OffOffThe Belkin MMA008 is not connected to a power source.
FlashingWhiteThe Belkin MMA008 is connected to a power source, and the internal battery is charging.
SolidWhiteThe Belkin MMA008 is connected to a power source, and the internal battery is fully charged.
What does the indicator light on the front of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 mean?
BehaviorColorStatus
OffOffThe Belkin MMA008 is turned off.
FlashingWhiteThe Belkin MMA008 is in Bluetooth® pairing mode, waiting to be paired with an iPhone.
SolidWhiteMotion tracking is turned off.
SolidGreenMotion tracking is turned on.
Flashing (three times)AmberThe Belkin MMA008 internal battery is low.
Flashing (six times)AmberA factory restore has been activated.

COMPATIBILITY

What devices can I use with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?
The Belkin Stand Pro is designed for MagSafe-compatible iPhone devices running iOS 17 or later.

It has been tested with the following MagSafe-compatible iPhones:

 
  • iPhone 12
  • iPhone 12 mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 mini
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 15
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15 Pro Max
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 require an app?It does not require a dedicated app. All tracking functionality is built into iOS 17 or higher utilizing DockKit.
What video applications are compatible with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?The Tracking Stand Pro MMA008 is designed to be used with DockKit-compatible video applications such as the iPhone's built-in camera app and FaceTime®. Please check with Apple regarding third-party app compatibility with DockKit devices.

Tested compatible video applications.
Can I use the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 with a case on my iPhone?It is designed and tested to work with official MagSafe cases.
Can I use the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 with a non-MagSafe phone?No.
Can the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 connect to a tripod?Yes. On the bottom of the Belkin Stand Pro base is a standard ¼ inch, 20-thread tripod screw insert.

FUNCTIONALITY
What are the charging capabilities of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?It is designed to charge MagSafe-compatible iPhone devices at up to 15W. To charge an iPhone, the Belkin Stand Pro must be connected to a 30W USB-C PD charger. The Belkin Stand Pro built-in battery is strictly for operating the motorized tracking functionality and will not charge an iPhone.
Are the batteries in the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 replaceable?No.
How many people can the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 track?Tracking functionality is dependent upon the video app in use. Please refer to your App developer's website for more information on tracking capabilities.
What orientations can I use my phone in with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?An iPhone can be placed in both a Horizontal (Landscape) or Vertical (Portrait) orientation on the Belkin Stand Pro. When using your iPhone in a Landscape orientation, please be aware of any objects near the Belkin Stand Pro so that they do not disturb the rotation of your iPhone.
Can I turn off the tracking features of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?Yes. The power button on the front of the Belkin Stand Pro can be pressed to pause tracking or held for 3 seconds to completely turn off tracking and the stand. The indicator light on the front of the Belkin Stand Pro will show the current tracking status. 

Green = Tracking on
White = Tracking off
Off = Belkin Stand Pro is turned off
Can the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 track objects instead of people?Tracking functionality is dependent upon the video app in use. Please refer to your App developer's website for more information on tracking capabilities.
Can the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 track people wearing masks?Tracking functionality is dependent upon the video app in use. Please refer to your App developer's website for more information on tracking capabilities.
What happens if I remove my phone from the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 during use?Before removing your phone, the tracking functionality should be paused on the Belkin Stand Pro. Press the power button on the Belkin Stand Pro once to pause tracking. The status light will change from Green to White to show tracking is paused.
How does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 connect to my phone?It uses Bluetooth to connect to your phone.
Can I use a tablet with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?No. It is only compatible with MagSafe iPhones.
Can I use a non-MagSafe iPhone with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?No. It is only compatible with MagSafe iPhones.
Can I use the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 in my car?No. It is designed to be used on a flat, stable, stationary surface such as a table or tripod. Using the Belkin MMA008 while in motion can cause damage to the Belkin Stand Pro as well as risk damaging your iPhone should it fall off from the MagSafe pad.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 require a WiFi connection?No. It does not have any networking capabilities and connects with your phone using Bluetooth. Your phone will need an active internet connection to complete pairing with the Belkin Stand Pro.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 require a wired network connection?No. It does not have any network capabilities and connects with your phone using Bluetooth.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 require a cellular data connection?No. It does not have any cellular capabilities and connects with your phone using Bluetooth. Your phone will need an active internet connection to complete pairing with the Belkin Stand Pro.

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