How to reset or restore my Wemo device to factory defaults

Resetting or restoring your Wemo® device to its original settings may be required in the following scenarios:

Setup has failed
The router settings have been changed
The Wemo device is not detected by the Wemo app
The Wemo device is not detected by the Wemo app after a firmware update
The Wemo device is blinking blue after a firmware update

IMPORTANT: Restoring your Wemo device to its default factory settings will delete all the data that was saved in it. The deleted data cannot be retrieved.

There are two ways to restore the Wemo device to its factory default settings. Click on the links below to learn how:

Restoring the Wemo device using the Wemo app
Restoring the Wemo device manually

Restoring the Wemo device using the Wemo app

The easiest way to restore your Wemo device to factory default is through the Wemo app. To do this, follow the steps provided below:

For iOS devices
For Android™ devices

For iOS devices

Step 1: Launch the Wemo app.

Step 2: Tap Edit.

Step 3: Find the Wemo device you want to factory restore and tap on the arrow to open the Edit Wemo screen.

Step 4: Tap Reset Options.

Step 5: Tap Factory Restore.

Clear Personalized Info: This will remove any customized product names, icons and stored rules or any data stored on the Wemo device. This is not a complete restore and the device will still retain the SSID and password for your WiFi.
Change Wi-Fi: This will remove the stored SSID and password from your Wemo device. The Wemo device will reboot after this and go back into setup mode. This is useful when changing routers, SSIDs or passwords but it will not remove any custom names, rules or data.

Step 6: You will then be asked for a confirmation, tap Yes.

You should now have successfully reset your Wemo device using the Wemo app in your iOS device.

For Android™ devices

Step 1: Launch the Wemo app.

Step 2: Tap Edit.

Step 3: Tap the arrow next to the Wemo device name you want to reset.

Step 4: Tap Reset Options.

Step 5: Tap Factory Restore.

Clear Personalized Info: This will remove any customized product names, icons and stored rules or any data stored on the Wemo device. This is not a complete restore and the device will still retain the SSID and password for your WiFi.
Change Wi-Fi: This will remove the stored SSID and password from your Wemo device. The Wemo device will reboot after this and go back into setup mode. This is useful when changing routers, SSIDs, or passwords but it will not remove any custom names, rules, or data.

Step 6: You will be asked for a confirmation, tap OK.

You should now have successfully reset your Wemo device using the Wemo app in your Android device.

Restoring the Wemo device manually

An alternative way to restore the Wemo device is to do it manually through a button or switch. Click on your Wemo device's image for step-by-step instructions.

IMPORTANT: After restoring your Wemo device, you will need to set it up again and may need to uninstall then reinstall the Wemo app.

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