Manually restoring the Wemo Switch, Wemo Insight, and Wemo Switch + Motion

Restoring your Wemo® Switch Smart Plug, F7C027, Wemo® Insight Smart Plug, F7C029, or Wemo® Switch + Motion, F5Z0340 to its original settings may be required in the following scenarios:

Setup has failed
The router settings have been changed
The Wemo device is not detected by the Wemo App
The Wemo device is not detected by the Wemo App after firmware update
The Wemo device is blinking blue or green after firmware update
Other issues

NOTE: Before restoring your Wemo device to its original settings, make sure that the Remote Access feature and any rules associated to it have been disabled in every mobile device that is connected to it. Otherwise, you may need to re-install the Wemo App later on. To learn how to disable the Remote Access feature, click here.

Follow the steps below to know how to manually restore your Wemo Switch, Wemo Insight or Wemo Switch + Motion.

Step 1: Unplug your Wemo device.

Step 2: Hold down the Restore button.

Step 3: While holding the Restore button down, plug your Wemo device into a power outlet and continue to hold the button down for 5 seconds. The Status light will begin to blink orange to signify that it is restoring.

Step 4: Release the Restore button. It should take about 60 to 90 seconds for the Wemo device to restore and reboot. It will blink blue and orange or green and orange when finished.