Belkin CONNECT™ USB-C 4-in-1 Multiport Adapter, AVC006 Frequently Asked Questions

TABLE OF CONTENTS

PRODUCT INFORMATION

1.  What is the Belkin CONNECT™ USB-C 4-in-1 Multiport Adapter, AVC006?
2.  What is the warranty of the Belkin AVC006?
3.  Does the Belkin AVC006 have a Connected Equipment Warranty (CEW)?
4.  Is the Belkin AVC006 RoHS-certified?
5.  Does the Belkin AVC006 meet Proposition 65 specifications?
6.  Is the Belkin AVC006 MFi-certified?
7.  In what color does the Belkin AVC006 come in?
8.  What is in the package?


HARDWARE INFORMATION

1.  
What type of cable is attached to the Belkin AVC006? 
2.  What are the operating and storage temperatures?
3.  How can I supply power to the Belkin AVC006?
4.  What is the case of the Belkin AVC006 made of?
5.  What ports does the Belkin AVC006 have?
6.  What is the power specification of the Belkin AVC006?

COMPATIBILITY

1.  
What devices will the Belkin AVC006 work with?
2.  Does the Belkin AVC006 require any driver or software to use?
3.  Can I connect the Belkin AVC006 to a USB-C hub?
4.  Why is my laptop not charging?

FUNCTIONALITY

1.  
What is the data transfer rate between the Belkin AVC006 and my computer?
2.  Can I connect two Belkin AVC006 together?
3.  What output resolution does the HDMI® port support?
 


PRODUCT INFORMATION

1.  What is the Belkin CONNECT™ USB-C 4-in-1 Multiport Adapter, AVC006?

The Belkin CONNECT USB-C 4-in-1 Multiport Adapter, AVC006 has a slim design with a tethered USB-C® cable.  Its flexible and durable cable will ensure easy connection to your laptop.  It can be powered using your computer or by connecting it to an external power supply.  To know more, click here.

2.  What is the warranty of the Belkin AVC006?

The Belkin AVC006 comes with a 2-year limited warranty.
 

3.  Does the Belkin AVC006 have a Connected Equipment Warranty (CEW)?

No.

4.  Is the Belkin AVC006 RoHS-certified? 

Yes.

5.  Does the Belkin AVC006 meet Proposition 65 specifications?

Yes.

 
6.  Is the Belkin AVC006 MFi-certified? 

No.

7.  In what color does the Belkin AVC006 come in? 

The Belkin AVC006xxSGY comes in silver.

8.  What is in the package?

The package contains the following:

 
  • One Belkin AVC006
  • Regulatory documentation
  • Quick start guide

HARDWARE INFORMATION

1.  What type of cable is attached to the Belkin AVC006? 

The Belkin AVC006 has an attached 3.5-in USB-C cable on it.

 
2.  What are the operating and storage temperatures?

The recommended operating and storage temperatures for the Belkin AVC006 are the following:

 
  • Storage temperature:  between -40°C to 75°C with humidity of 5% to 95% RH
  • Operating temperature:  between 0°C to 40°C with humidity of 10% to 90% RH

3.  How can I supply power to the Belkin AVC006?

The Belkin AVC006 requires 15W of power.  Power can be supplied by the USB-C port on your computer or by connecting an external power supply.

4.  What is the case of the Belkin AVC006 made of?

The Belkin AVC006 case is made of aluminum.


5.  What ports does the Belkin AVC006 have?

The Belkin AVC006 has the following ports:
  • One HDMI port
  • One USB-C PD 3.0 port
  • Two USB-A 3.0 BC1.2 ports

6.  What is the power specification of the Belkin AVC006?

It supports USB-C PD with passthrough charging.  The power specification is 5V / 9V / 15V / 20V at 5A (100W).

COMPATIBILITY

1.  What devices will the Belkin AVC006 work with?

The dock is designed to work with laptops that support USB-C connections.  For charging, the computer must support charging over USB-C.

It has been tested to work with both Windows® and Mac® computers. 

 
  • Google Pixelbook™
  • iPad Air® 4
  • iPad® 4th gen
  • iPad 3rd gen
  • MacBook Pro® 13-inch (2020)
  • MacBook Pro 16-inch (2019)
  • MacBook Pro 15-inch (2018)
  • MacBook Retina® 12-inch (2015)
  • Macbook Pro 13-inch (2016)
  • Surface® Pro X
  • Surface Pro 7
  • Surface Book 3

2.  Does the Belkin AVC006 require any driver or software to use?

No.  The Belkin AVC006 is plug-and-play.  All required drivers should be built into your operating system.

3.  Can I connect the Belkin AVC006 to a USB-C hub?

No.  The Belkin AVC006 should be connected directly to the USB-C port on your computer.

4.  Why is my laptop not charging?

The Belkin AVC006 requires 15W of power to operate.  When using an external power supply, the Belkin AVC006 will use 15W of the output capacity of the power supply.  Due to this, some laptops will detect the power supply as not providing enough power and may charge slower than normal or not charge at all.  This is due to the firmware of the laptop and not of the Belkin AVC006.

FUNCTIONALITY


1.  What is the data transfer rate between the Belkin AVC006 and my computer?

The maximum data transfer rate is 5 Gbps shared between upstream and downstream data connections.

 
2.  Can I connect two Belkin AVC006 together?

No.

3.  What output resolution does the HDMI® port support? 


The HDMI port of the Belkin AVC006 supports up to 4K resolution at 30 Hz.

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