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Reconnecting your Wemo device after replacing the router or changing the router settings

Replacing your router or changing its settings will disconnect your Wemo® device from the Wi-Fi.  In this case, the Wemo device needs to be reconfigured with your new router settings.  This article will help you reconnect the Wemo device after setting up a new router or changing the router’s settings.  
Before reconnecting your Wemo device, do the following:
  • Reset your Wemo device to its default settings.  To learn how, click here.
  • Check if your Wemo App is up to date.  Click here to go to the Wemo App page in App Store®.  For Android™ users, click here.
  • Check the type of router you’re using to replace the old one.  If you are using a business class router with enterprise security your Wemo will not be able to connect to it.

After resetting your Wemo device to factory defaults, follow the steps below:

Step 1:  Go to Settings on your Android or iOS device, then select Wi-Fi.

Step 2:  On the list of available Wi-Fi, choose your Wemo network.
QUICK TIP:  The Wemo network is the word Wemo followed by the name of your Wemo device then three alpha numeric characters.  
In the example below, Wemo.Light.010 is the Wemo network.

User-added image
If you can't see the Wemo network in the list of available Wi-Fi, try to do any of the following:
  • Switch the Wi-Fi on your Android or iOS device OFF then ON.
  • Switch your Wemo device OFF then ON.
  • Unplug and re-plug your Wemo device from the power outlet.
  • Make sure your mobile device is within range of your home Wi-Fi and that it has strong internet connection.
If the Wemo network still doesn't appear on the list of available Wi-Fi, click here for more troubleshooting instructions.

Step 3:  Launch the User-added image App.  Select your Wi-Fi name and enter your password when prompted.  If your Wemo device is not in the App, click here for troubleshooting steps.
Step 4:  
Repeat the process for each additional Wemo devices.

Step 5:  Ensure that Remote Access is enabled on your Wemo App.  Click here to learn how to enable it.  For tips on enabling Remote Access, click here.

Related Articles:
Wemo device not in the Wemo App
Android™ smart device keeps disconnecting while setting up Wemo®

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