Belkin SOUNDFORM ELITE Frequently Asked Questions

TABLE OF CONTENTS

PRODUCT INFORMATION

1. What is the Belkin SOUNDFORM™ ELITE Hi-Fi Smart Speaker + Wireless Charger, G1S0001?

The Belkin SOUNDFORM™ ELITE Hi-Fi Smart Speaker + Wireless Charger, G1S0001 has been created in partnership with sound pioneers Devialet to deliver high-fidelity sound for an outstanding audio experience. With its built-in Google Assistant, you can play music, find answers, manage everyday tasks, and control other smart devices around your home through your voice. A thoughtfully designed cradle holds your smartphone securely, for fast and convenient wireless charging.

2. What is its warranty?

It has a 2-year warranty.

3. Does it have a connected equipment warranty (CEW)?

Yes. The Belkin SOUNDFORM ELITE has a CEW of up to $2,500 USD.

4. What is Devialet?

Founded in 2007, Devialet is one of the world’s most critically acclaimed companies for innovation in sound technology. Devialet’s success is built upon a series of radical innovations embedded in all its products, which include the Expert Pro amplifiers, connected Phantom Premier speakers, and the Phantom Reactor.

Since 2017, Devialet has also worked with selected partners to bring breakthrough licensing products to life, merging some of the brand’s core audio technologies with best-in-class solutions brought by each counterpart.

5. What is Google Assistant™?

Google Assistant is your personal Google™ that can be controlled with your voice. It is available on smartphones and tablets when using the Google app as well as certain smart speakers.

6. Is the Belkin SOUNDFORM ELITE RoHS-certified?

Yes.

7. Is it Proposition 65-compliant?

Yes.

8. Is it MFi-certified?

No.

9. Is it FCC-compliant?

Yes. The Belkin SOUNDFORM ELITE complies with Part 15 of the FCC rules. Its operation is subject to two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

10. What wireless charging technology does its charging pad use?

The Belkin SOUNDFORM ELITE supports Qi™ wireless charging technology.

HARDWARE INFORMATION

1. What are its dimensions?

Below are the dimensions of the Belkin SOUNDFORM ELITE:

Width: 6.4 in / 162 mm
Depth: 6.4 in / 162 mm
Height: 6.63 in / 168.5 mm
Weight: 2.8 lbs / 1.25 kg

2. Does it support ethernet connectivity?

No. The Belkin SOUNDFORM ELITE only supports Wi-Fi.

3. What Wi-Fi® standards does it support?

The Belkin SOUNDFORM ELITE supports 802.11 b/g/n/ac connections on both 2.4 GHz and 5 GHz wireless bands.

4. Does it support auxiliary inputs?

No.

5. Does it support Bluetooth® audio?

Yes. The Belkin SOUNDFORM ELITE supports up to Bluetooth 5.0.

6. What are the specifications of its AC power adapter?

Below are the specifications of its AC power adapter:

Input: 100V – 240V AC 50/60 Hz 1.5A
Output: 19V DC / 3.42A
Positive center pin
4-ft cable

7. How many speakers are in the Belkin SOUNDFORM ELITE?

The Belkin SOUNDFORM ELITE has a total of three speakers:

One full range driver
Two woofers

8. Where are the speakers located on it?

The woofers are located on both the left and right sides while the full range driver can be found at the center of the speaker.

9. What are the specifications of its full range driver?

Below are the specifications of its full range driver:

Driver size: 35 mm
Maximum input peak power: 30W

10. What are the specifications of its woofers?

Below are the specifications of its two woofers:

Driver size: 70 mm (each woofer)
Configuration: “Push-Push”
Maximum input peak power: 60W (each woofer)

11. What is its frequency response?

The frequency response is 40 Hz – 20,000 Hz.

12. Are there any status lights on the Belkin SOUNDFORM ELITE?

Yes. Below are its status lights:

Four multi-color status lights on the front of the speaker
One dual-color status light on the top of the wireless charging pad

13. Are there any control buttons on it?

Yes. There are five touch-sensitive control buttons at the top of the device.

14. Does it have a reset or restore button?

Yes. There is a restore button at the bottom of the device.

15. Can it run on battery?

No. The Belkin SOUNDFORM ELITE does not contain a battery and must be powered by an AC power connection.

16. How many microphones are in the Belkin SOUNDFORM ELITE?

The Belkin SOUNDFORM ELITE features two far-field microphones located on the top of the speaker next to the control buttons.

17. What are the wireless charging specifications of the integrated charging pad?

Below are the wireless charging specifications:

Qi-compatibility – Up to 5W
Apple Quick Charge – Up to 7.5W
Samsung® Quick Charge – Up to 9W
Google Fast Charge – Up to 10W

18. What is Speaker Active Matching (SAM®) technology?

Speaker Active Matching (SAM®) technology is a sound processing platform by Devialet to help bring out the full resonant bass with crystal-clear detail at any volume. Devialet’s patented SAM® technology makes high fidelity-sound reproduction possible in any size factor.

19. What is a “Push-Push” woofer configuration?

Devialet’s signature “Push-Push” dual woofer configuration cancels vibrations while ensuring a deep, outstanding sound experience with truly powerful bass.

20. What do the status lights on the front of the Belkin SOUNDFORM ELITE mean?

Status	Color	Description
OFF	None	Speaker is functioning normally and listening for commands
Solid	Blue / Red / Yellow / Green	Speaker is starting up / rebooting
Slowly pulsing	White	Speaker is in setup mode
Solid	Blue	Speaker was successfully set up
Solid	Orange	Microphone is muted
Solid	Yellow	Google Assistant is listening

21. What does the status light on its top mean?

Status	Color	Description
OFF	None	Charging pad is on standby mode
Solid	White	Device is charging
Solid	Orange	Charging error

22. What do the buttons on the Belkin SOUNDFORM ELITE do?

Button	Description
Bluetooth	This button controls the Bluetooth functionality of the speaker. Holding down the button for 3 seconds will put the speaker into pairing mode.
Volume down	Tapping this button will lower the volume level of the speaker. The volume level is indicated by the status lights on the front of the speaker.
Play / Pause	Tapping the Play / Pause button will start or stop music playback.
Volume up	Tapping this button will raise the volume level of the speaker. Volume level is indicated by the status lights on the front of the speaker.
Microphone ON /OFF	This button controls the built-in microphones used for Google Assistant functionality. When turning the microphone OFF, the speaker will inform you that the microphone is muted and the status lights on the front of the speaker will light orange. While the microphone is muted, the Google Assistant voice command functionality will not be available. To unmute the microphones, simply tap the Microphone ON/OFF button again. The speaker will inform you that the microphone is no longer muted and the orange status lights on the front of the unit will turn OFF.
Reset	The Reset button is located at the bottom of the Belkin SOUNDFORM ELITE. This button is used to restore the speaker to factory default settings.

23. What is the maximum decibel rating of the Belkin SOUNDFORM ELITE?

The maximum decibel rating of the Belkin SOUNDFORM ELITE is 90 dB.

COMPATIBILITY

1. What devices can connect to it via Bluetooth?

The Belkin SOUNDFORM ELITE is designed to pair with devices supporting up to Bluetooth 5.0.

2. What wireless standards can it connect to?

The Belkin SOUNDFORM ELITE is designed to connect to Wi-Fi networks using 802.11 b/g/n/ac.

3. What mobile applications can I use with it?

The Belkin SOUNDFORM ELITE uses the Google Home™ app for setup and administration functions. It also supports music apps that work over Bluetooth or can cast to network speakers.

4. What devices can I charge using the Belkin SOUNDFORM ELITE?

The Belkin SOUNDFORM ELITE can charge Qi-compatible devices on the wireless charging pad. It is designed to support phones.

5. Will it wirelessly charge a phone that has a case?

Yes. The wireless charging pad supports cases of up to 3 mm in thickness.

6. Does the Belkin SOUNDFORM ELITE support AirPlay®?

No.

7. Does it support Siri®?

No.

8. Does it support Amazon Alexa?

No.

9. Does it support Apple® HomeKit™?

No.

FUNCTIONALITY

1. Can the microphones be muted on the Belkin SOUNDFORM ELITE?

Yes.

2. Does it require any type of app to use?

The Belkin SOUNDFORM ELITE uses the Google Home app for setup. After setting up the speaker, you can control it with your voice or stream audio through it using your favorite audio app on your phone or tablet.

3. Does it require setup before usage?

Yes. The Belkin SOUNDFORM ELITE cannot be used unless it is set up using the Google Home app first. This includes Bluetooth functionality. To know how to set up, click here.

4. How many Bluetooth devices can be connected at once to the Belkin SOUNDFORM ELITE?

You can connect one device at a time to the Belkin SOUNDFORM ELITE.

5. Can it charge a tablet?

No. The charging surface designed to charge mobile phones only.

6. What orientations can my phone be placed in to charge on the Belkin SOUNDFORM ELITE?

It supports portrait mode only.

7. Can I charge my Apple Watch® on its charging pad?

No.

8. Can I charge my phone or tablet using a charging cable with the Belkin SOUNDFORM ELITE?

No. The Belkin SOUNDFORM ELITE does not have any USB ports and only charges devices wirelessly.

9. Can it be used wirelessly?

No. The Belkin SOUNDFORM ELITE must be powered by an AC power connection.

10. Can it be used outdoors?

No. The Belkin SOUNDFORM ELITE is designed to be used indoors only.

11. What are ways I can control the Belkin SOUNDFORM ELITE?

You can control the Belkin SOUNDFORM ELITE through the following:

Using the touch-sensitive controls on top
Using the Google Home app
Using your voice
Casting to it using an audio app on your phone or tablet

12. How do I perform a factory restore on it?

Hold the Reset button located at the bottom of the Belkin SOUNDFORM ELITE until the status lights turn orange, and then release.

13. How do I reboot it?

You can reboot the Belkin SOUNDFORM ELITE through the Google Home app or by unplugging the AC power adapter for 5 seconds and then plugging back in.

14. Is there an equalizer setting on my Belkin SOUNDFORM ELITE?

Yes. Using the Google Home app, you can change the treble and bass levels of your speaker.

15. Can I use it as a speakerphone?

No.

16. How do I update its firmware?

The firmware update process for the Belkin SOUNDFORM ELITE is automatic and does not require any intervention on your part. All firmware updates are handled by the Belkin SOUNDFORM ELITE itself as long as it has an active internet connection.