Belkin INC007 Frequently Asked Questions

TABLE OF CONTENTS
 
PRODUCT INFORMATION

1.  
What is the Belkin CONNECT Universal USB-C® Triple Display Dock, INC007?
2.  What is the warranty of the Belkin INC007?
3.  Does this product come with a Connected Equipment Warranty (CEW)?
4.  Is this Proposition 65-certified?
5.  Is this RoHS-compliant?
6.  Is the dock REACH-certified?
7.  What color is the Belkin INC007 available in?
8.  What are included in the package of the Belkin INC007?
9.  How do I register my device?

HARDWARE INFORMATION

1.  
What type of cable is required to use the Belkin INC007?
2.  What are the specifications of the dock’s power supply?
3.  How many USB ports are on the dock?
4.  What type of video ports are on this product?
5.  What type of ethernet port is on the dock?
6.  What type of audio port is on the dock?
7.  What is the maximum charging power that the dock can supply to my laptop?
8.  Are there any status lights on the dock?
9.  Is there a power button on the dock?

COMPATIBILITY

1.  
What devices can I connect to the Belkin INC007?

FUNCTIONALITY

1.  
How many computers can I connect at the same time to the dock?
2.  What resolutions does the dock support?
3.  How many monitors can I use with the Belkin INC007?
4.  Can the dock be used without a power supply?
 

PRODUCT INFORMATION

1.  What is the Belkin CONNECT Universal USB-C® Triple Display Dock, INC007?

The Belkin CONNECT Universal USB-C® Triple Display Dock, INC007 provides a step-up dock solution using DisplayLink® technology that provides universal compatibility for MacBook®, Windows®, and Chromebook™ devices.  It lets you enjoy streaming high-quality video with its 4K resolution that supports triple display and allows you to connect 4K monitors, power, internet, audio, and multiple peripherals through a single USB-C connection.  For additional information, click here.

2.  What is the warranty of the Belkin INC007?

The Belkin INC007 has a 2-year warranty.

3.  Does this product come with a Connected Equipment Warranty (CEW)?

No.

4.  Is this Proposition 65-certified?

Yes.

5.  Is this RoHS-compliant?

Yes.

6.  Is the dock REACH-certified?

Yes.

7.  What color is the Belkin INC007 available in?

The Belkin INC007 is available in black (INC007xxBK).

8.  What are included in the package of the Belkin INC007?

The package includes the following:

 
  • One Belkin INC007
  • Power adapter (150W)
  • One 3.3 ft / 1 m USB-C to USB-C cable
  • Quick start guide
  • Regulatory documentation

9.  How do I register my device?

For instructions on how to register your Belkin device, click here.

HARDWARE INFORMATION


1.  What type of cable is required to use the Belkin INC007?

The Belkin INC007 comes with a USB-C to USB-C cable to connect your laptop.

2.  What are the specifications of the dock’s power supply?
 
Below are the specifications:
 
  • Four USB-A 3.0 ports (rear):  5V / 0.9A / 4W
  • One USB-A 3.0 port (front):  5V / 1.5A / 7.5W
  • One USB-C 3.0 port (front):  5V / 1.5A / 7.5W
  • One USB-C PD charging port (rear) for laptops
    • 5V / 4.25A / 21W
    • 9V / 4.25A / 38W
    • 15V / 4.25A / 63W
    • 20V / 4.25A / 85W

3.  How many USB ports are on the dock?

The dock has the following USB ports:
 
Front
 
  • One USB-C 3.0 (Gen 1)
  • One USB-A 3.0 (Gen 1)

Back
 
  • One USB-C 3.0 (85W PD)
  • Four USB-A 3.0 (Gen 1)

4.  What type of video ports are on this product?

The dock has the following video ports at the back:

 
  • Two DisplayPort™ ports
  • Three HDMI® ports

5.  What type of ethernet port is on the dock?

The dock has a 10/100/1000 ethernet port.

6.  What type of audio port is on the dock?

It has a TRS stereo output only and a separate microphone input.  There are two ports on the front.

7.  What is the maximum charging power that the dock can supply to my laptop?

The dock can supply up to 85W Power Delivery (PD) of charging power for a laptop.

8.  Are there any status lights on the dock?

Yes, the dock has a power light and USB-C connection status light on the front panel.

9.  Is there a power button on the dock?

Yes, the power button is located on the front panel of the dock.

COMPATIBILITY


1.  What devices can I connect to the Belkin INC007?

The dock has been tested for compatibility with the following devices:
 
  • Windows 
  • MacBook
  • Chromebook

FUNCTIONALITY

1.  How many computers can I connect at the same time to the dock?

You can connect one computer at a time.

2.  What resolutions does the dock support?

The Belkin INC007 supports a triple display (two displays up to 4K at 60Hz and one display up to 4K at 30Hz) as described in the table below:
 
ConnectionMonitor 1 (DisplayPort / HDMI)Monitor 2 (DisplayPort / HDMI)Monitor 3 (HDMI)
Single displayUp to 4K at 60HzUp to 4K at 60HzUp to 4K at 30Hz
Dual extended displayUp to 4K at 60HzUp to 4K at 60HzUp to 4K at 30Hz
Triple extended displayUp to 4K at 60HzUp to 4K at 60HzUp to 4K at 30Hz

IMPORTANT:   You can use any of the ports you like in single monitor and dual monitor setups.   However, you will be limited by the resolution supported by that port.

3.  How many monitors can I use with the Belkin INC007?

 
The Belkin INC007 can support up to three simultaneous monitor connections while using the dock.
 
4.  Can the dock be used without a power supply?
 
No.

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