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What networks will not work with Wemo®


Wemo® is a family of simple and customize products that allow you to control home electronics from anywhere inside and even outside your home network.   However, for security reasons, Wemo isn't supported by the following networks:

1. Enterprise Networks

Enterprise router security is set up with a series of firewalls that Wemo does not support.

NOTE:  You can still use these networks to remotely connect to the Wemo devices in your home.

2. Café Networks

Café-style networks (e.g. coffee shops, libraries, etc.) usually require a browser to provide additional login credentials before connecting to the network which Wemo does not support.

NOTE:  You can still use these networks to remotely connect to the Wemo devices in your home.

3. Cellular Hotspots

Using a cellular hotspot device is not supported by Wemo.

4. Networks Using Chinese Characters

Wemo is not currently compatible with networks that use Chinese characters in the Wi-Fi name or password.  It is recommended to change the Wi-Fi name or password to alphanumeric.

IMPORTANT:  If remote access is disabled, your Wemo and your device must be connected to the same network.  If your Wemo is connected to a different router, you need to reset your Wemo to factory defaults.  To learn how, click here.

Related Articles: 


Wemo® Setup
Common issues with Wemo® devices
Manually enabling or disabling Remote Access on your smartphone or tablet through the Wemo App

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