Wemo WiFi Smart Dimmer, WDS060 Frequently Asked Questions

TABLE OF CONTENTS

PRODUCT INFORMATION
 

TROUBLESHOOTING
 
 
 


HARDWARE INFORMATION
 
1.  What is the Wemo® WiFi Smart Dimmer, WDS060?
 
The Wemo WiFi Smart Dimmer, WDS060 allows you to view the status and control your room lights from anywhere, put your lights on a schedule or use other Wemo or online triggers to control them through the Wemo app on your smartphone or through your voice when paired with the Apple HomeKit, Amazon Alexa, and Google Assistant™.
 
2.  What does the behavior of the lights on my Wemo Dimmer indicate?

To understand the light behavior of the Wemo Dimmer, click here.
 
3.  What is the frequency used by the Wemo Dimmer?
 
The Wemo Dimmer uses the 2.4 GHz frequency band.


4.  What is the warranty period for the Wemo Dimmer?
 
The Wemo Dimmer has a 3-year limited warranty (US).
 

5.  What dimmable bulbs will work with the Wemo Dimmer?

The Wemo Dimmer works with Compact Fluorescent Lamp (CFL), Incandescent and Light-Emitting Diode (LED) bulbs and lamps.  To know more, click here.
 

6.  Can the Wemo Dimmer be configured as a night light?
 
No.  
 

7.  Does the Wemo Dimmer work with the Apple HomeKit®?
 
Yes.  To manage your Wemo Dimmer using the Apple Home app, iOS 11.3 is required.  If you will be managing your Wemo Dimmer via the Wemo app only, the standard minimum of iOS 9.0 or higher is required.  To learn how to connect your Wemo Dimmer with the Apple Home app, click
here.

8.  Where is the power button of the Wemo Dimmer?
 
The power button of the Wemo Dimmer is the circle below the touch slider.  You may press this button to power ON or OFF your device.


SETUP AND INSTALLATION
 
1.  How do I set up my Wemo Dimmer?
 
To set up the Wemo Dimmer, you need to be familiar with electrical work, otherwise, contact a professional electrician.  To learn how to set up your Wemo Dimmer using an iOS device, click
here.  If you are using an Android™ device, click here instead. 
 
2.  What is the correct wiring diagram when setting up the Wemo Dimmer?
 

To visualize the Wemo Dimmer's correct wiring diagram, click here.
 
3.  What are the compatible Wemo Rules for my Wemo Dimmer?
 
The Wemo Dimmer will work with the following:
  • Schedule
  • Auto-off Timer
  • Motion Detector (Rule requires a Wemo Motion Sensor) 
  • Long Press (Rule requires a Wemo Light Switch)
  • Away Mode  
 
4.  How can I dim or power ON/OFF my bulb using the Wemo Dimmer?

There are four ways to do this using the Wemo Dimmer:
  • Press the physical button on the Wemo Dimmer
  • Use the Wemo app
  • Control with Wemo Rules
  • Associate to third-party services
 
5.  Will my Wemo Dimmer function and dim lamps that are connected to electrical wall receptacles?

No.  The Wemo Dimmer does not support a general-purpose dimmer to control a general-purpose electrical receptacle of any kind.  The dimmer needs to connect to the light source directly, not via an electrical outlet.  Any lamps connected to electrical sockets, controlled by a wall switch, cannot be controlled using the Wemo Dimmer.  Approved Wemo Dimmer lighting includes ceiling chandeliers and wall sconces.  

TROUBLESHOOTING

1.  How do I reboot and restore my Wemo Dimmer?

To learn how to reboot and restore your Wemo Dimmer, click here 
 
2.  What should I do if my Wemo device starts to feel hot?
 
The Wemo Dimmer comes with an overheat protection feature that senses heat inside the device.  To know more about this feature, click here.  
 
3.  Can I use one Wemo account to control my Wemo device in multiple locations?
 
Yes.

 
4.  
How do I control my Wemo device in multiple locations?
 
The Wemo devices in each location must be linked to a Wemo account.  On a new Wemo setup, simply install the Wemo device to link it with your account.  For existing Wemo networks, when you start the Wemo app on that network it will ask if you want to link them to your account. 
 

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