Most common causes of wireless connection problems with the range extender

There are several factors that cause unstable or intermittent wireless connection between your range extender and your devices.  This article will guide you in identifying these problems and how you can resolve them.

QUICK TIP:  If you have trouble accessing the 
range extender's web-based setup page using http://Belkin.range, you may enter in the Address bar as the range extender's default IP Address.

The following is a list of the most common reasons related to intermittent wireless connection:

Incorrect wireless settings
Distance issues
Traffic in connected devices
Wireless interferences
Outdated firmware

Incorrect wireless settings

The range extender’s wireless settings should match the wireless settings of your router.  Otherwise, it will NOT connect to your wireless network.  To learn more about checking the wireless settings of your Belkin router, click here.

Distance issues

Wireless devices use radio technology, this means that connectivity between devices decreases when the distance between devices increases.  Connection speed may decrease as you move your computer farther from the range extender.

Traffic in connected devices

Since all your wireless devices are sharing the same network, check if you have another device that is generating a lot of network traffic that will compromise the performance of the other devices on the network.  Move high-traffic devices closer to the range extender, or wire them to your router using an Ethernet cable.

Wireless interferences

Wireless networks are also susceptible to obstructions that may lead to low signal.  Oftentimes, the signal gets reflected, refracted, or absorbed by the obstruction.

Common sources of interference are:
  • Neighboring wireless networks
  • Microwave ovens
  • 2.4 GHz cordless telephones
  • Bluetooth® devices
  • Wireless baby monitors
To solve the problem, change the channel and SSID on your access point or router.  Preferred channels to use are 1, 6, 9 and 11 since they're considered as non-overlapping channels.  To learn how to change your Belkin router’s wireless channel and SSID, click here.
Outdated firmware

Outdated firmware of the range extender can sometimes cause connection issues in your network.  To fix this, you need to upgrade the firmware of your device.  For instructions, click here.

Related Articles:

Troubleshooting Internet connection problem with your router
How to resolve inconsistent, slow, or weak Wi-Fi connection
List of Belkin wireless range extenders

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