How to find the serial number and firmware of your Wemo Doorbell

The Wemo Smart Video Doorbell, WDC010 provides a simple way to secure your home.  Featuring live video streaming, it works with your existing Apple® HomeKit® devices to alert you when someone is at your door or record video of people that come up to your door.  The Wemo Doorbell integrates with your existing iCloud® Account to record and store video without needing a separate account.

When performing any troubleshooting steps, you may need to check the serial number or firmware version of your doorbell. 

Locating the serial number on the doorbell unit 

The serial number for each Wemo Doorbell is printed on the sticker on the back of the doorbell unit itself.  This is useful if you do not have the doorbell set up in the Home app but requires removing the doorbell from its mount. 

Locating the serial number and firmware version in the Home app 

Both the serial number and firmware version of a doorbell can be located in the doorbell settings section of the Home app. 

Step 1:  Open the Apple Home app and locate the tile for your doorbell.

Step 2:  Tap on the tile to load the camera view then tap on the gear icon to bring up the doorbell settings.

Step 3:  On the settings page, scroll down to view the Serial Number and Firmware version of your doorbell.

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