Why do I have to create a Wemo account

Why do I have to create a Wemo account?

Wemo® created a cloud-based platform that improved the quality and consistency of Wemo performance.  To continue using the Wemo app, provide an email address and password to protect your Wemo devices from unauthorized users. 

Some advantages of Wemo accounts:

  • Always see all your Wemo devices even if some of them are in different houses
  • More reliable Wemo control and easier setup with third party services
  • Better support if you need our help

What happens once an account is required?

We’ll walk you through the quick and easy account creation process, which is really just adding a password for logging in.  Once you create an account, you’ll need an internet connection to control your Wemo devices.


What do I need to do to create an account?

If you have several Wemo devices in your home, it is recommended to be near where your Wemos are located when creating an account.  Make sure Remote Access is enabled in your app settings.  If you have Wemo devices in multiple homes, link them to your account when you launch the Wemo app on another home’s Wi-Fi. 


What information does Wemo collect about me when I create a Wemo account?

We respect your privacy and follow all guidelines laid out under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).  All we need is an email address and password.

We do not store, share, or sell any of your data, and only use your information if you come to us for help in troubleshooting your Wemo devices.

To see our privacy notice for more information, click

Related Article:  

Wemo Accounts Frequently Asked Questions

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