Troubleshooting tips for the Wemo WiFi Smart Dimmer, WDS060

If you are having trouble setting up the Wemo® WiFi Smart Dimmer, WDS060, you can skip the standard setup and perform the following for a quicker setup:

For Android™
For iOS
Apple® HomeKit™ code error message
 
 
Step 1:  Go to your mobile phone's Settings and connect to the default Wi-Fi name of your Wemo Dimmer.  The default name will appear as Wemo.Dim2G.xxx, where xxx represents the last three digits of the serial number.

Step 2:  Open the Wemo app.

Step 3:  Give your Wemo Dimmer a name.

Step 4:  To test your bulbs, tap Next.  Then, tap No, I’ll go with the defaults.

Step 5:  Tap Done.
 

 
For iOS

If you are having trouble in setting up the Wemo Dimmer using the Wemo app, follow the alternative methods below depending on where the Wemo Dimmer’s Wi-Fi name is showing up in the mobile settings:

Wireless Accessory Configuration Enabled
Wireless Accessory Configuration Disabled
 

Wireless Accessory Configuration Enabled

If the Wi-Fi of the Wemo Dimmer is showing up in the SET UP NEW DEVICE section, this means that the Wireless Accessory Configuration is enabled and you will be prompted for the HomeKit code.
 
Step 1:  On your mobile phone, go to Settings and select Wi-Fi.
 
Step 2:  Tap on the Wemo Dimmer's default Wi-Fi name under the SET UP NEW DEVICE section.  The default name will appear as Wemo.Dim2G.xxx, where xxx represents the last three digits of the serial number.
 
User-added image
 
Step 3:  Tap on Add to Home & Wi-Fi.
 
User-added image

Step 4:  Scan the HomeKit code or enter it manually.
 
NOTE:  The Apple Home app will complete the setup by adding the accessory. 
 
Step 5:  Once added, open the Wemo app again and wait until the Unlinked Wemos message will appear.  Then, link the Wemo Dimmer to your Wemo account.

The Wemo Dimmer should now appear in the Device list of your Wemo app.
 

Wireless Accessory Configuration Disabled

If the Wemo Dimmer has been in setup mode for over 15 minutes, it will not prompt for the HomeKit code.  The Wemo Dimmer will show up in the MY NETWORKS section.
 
Step 1:  On your mobile phone, go to Settings and select Wi-Fi.

Step 2:  Tap on the Wemo Dimmer's default Wi-Fi name under the MY NETWORKS section.  The default name will appear as Wemo.Dim2G.xxx, where xxx represents the last three digits of the serial number.
User-added image
 
Step 3:  Open the Wemo app.
 
Step 4:  Give your Wemo Dimmer a name.
 
Step 5:  To test the bulbs, tap Next.  Then tap No, I’ll go with the defaults.
 
Step 6:  Tap Done.
 
Step 7:  Select your Wi-Fi name and enter your password.

The setup is now complete without linking your Wemo Dimmer to the Apple Home App.

NOTE:  To link your Wemo Dimmer into the Apple Home App, you can either tap on the More tab and choose Connect to Other Services > Connect or open the Apple Home App and add the accessory.
 

Apple® HomeKit® code error message

If you have a HomeKit code error when attempting to link the Wemo Dimmer to the Apple Home App, you can try the following:
  • Check the Apple Home App if a ghost tile appears for the current Wemo Dimmer that you are trying to add.  If so, remove the accessory then add the Wemo Dimmer again.
  • Reboot your phone or tablet and reset the Wemo Dimmer.  To know how to reset your Wemo Dimmer, click here
  • Follow the iOS alternative methods.  For instruction, click here.

NOTE:  If you get an error message during the setup when testing your bulb, it is possible that your bulb is not compatible with the Wemo Dimmer.  To know more, click here.

If you are still having trouble, call 1-844-745-WEMO for support.

 

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