What is a Wemo Account

Wemo® Accounts is a new and more secure way to access and control your Wemo devices.  It allows you to password-protect your Wemo devices and manage who has access to them.  On top of enhanced security, Wemo Accounts improves the reliability of your Wemos as well as the ability to control multiple locations from a single smartphone or tablet.

How does it work?

Using your email address, you can create a FREE Wemo Account and associate your Wemo devices with this account.  Once linked to an account, you can access all of your Wemo devices from anywhere at any time simply by signing in to the Wemo App.  You no longer have to worry about changing out a phone or tablet and losing access to your Wemos.


What benefits do I get with using a Wemo Account?
  • Enhanced security by having more control over who has access to your Wemo devices
  • Improved control system means fewer unavailable devices
  • Easier setup with third party services
  • Easier equipment replacement
  • Control Wemos at multiple locations with a single smartphone or tablet

Do I have to use a Wemo Account?

A Wemo Account is required to set up new Wemo devices.  Wemo users with existing Wemo installations set up prior to Wemo Accounts can continue using their existing devices without a Wemo Account.  However, creating a Wemo Account and moving your devices to it is highly recommended.


Are you just trying to collect my information?

Here at Wemo, we respect your privacy and follow all guidelines laid out under both General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) regulations.  The following information is necessary for creating a Wemo Account:
  • Email address
  • Password
  • Wemo device MAC address
  • Wemo device serial number

Please refer to our privacy notice for more information at https://www.wemo.com/privacy-notice/.

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