Remote Access lets you quickly, securely and easily control your Wemo® devices in your home from anywhere. All you need is an active internet connection (mobile or Wi-Fi).
QUICK TIP: When Remote Access is set up successfully, your Wi-Fi name will appear in the Wemo App.
However, if you are unable to manage your Wemo products away from home, here are the possible reasons why:
If your Wemo devices are connected to your Wi-Fi but the Wemo App shows a different name, simply tap on Forget and Disable then re-enable it. Make sure you do this when you are in the same location as your Wemo devices.
As soon as you enable Remote Access, the correct Wi-Fi name should appear and you should now be able to control your devices remotely.
- Remote Access is disabled
Enable Remote Access. Make sure your mobile device is connected to the same Wi-Fi as your Wemo devices. The Wi-Fi name should appear, and you will be able to control your devices remotely.
Additional Support Questions?