text.skipToContent text.skipToNavigation

Unable to launch the USB Control Center software in Mac OS® Sierra and El Capitan

Scenario:  The USB Control Center software won’t install on Mac OS® Sierra and El Capitan.  Customers who have USB Control Center already installed and upgraded to Sierra and El Capitan will see an error message when the USB Control Center attempts to launch on Mac OS 10.11 or 10.12.

If your computer is running Mac OS 10.11 or 10.12, please uninstall the USB Control Center software and go directly to the Silex website to download and install the SX-Virtual Link Software.  The SX-Virtual Link for Macintosh 3.19.0 is for Mac OS 10.11 and 10.12.  Once the Silex driver is installed, you can use the Silex software utility to view and connect to the printer through the Belkin router USB port.

 

Was this support article useful?

Thank you for your feedback.

Additional Support Questions?

Search Again

CONTACT SUPPORT

  • PHONE

    Have questions about your Belkin product? Contact our support team. CALL US
  • LIVE CHAT

    A customer advocate will answer your questions. START LIVE CHAT
  • TWITTER

    Post your issue to Twitter, and we will reply in minutes. Tweet @BelkinCares
  • CONNECTED EQUIPMENT WARRANTY

    File a CEW claim for equipment damaged by a surge or power issue while connected to your Belkin product.Learn More