Connecting your PlayStation®4 to a wireless network

Connecting your PlayStation®4 or PS4™ to the Internet allows you to gain access to online services such as the PlayStation® Network and PlayStation® Store, as well as access shared media files and devices in your network.
This article will help you connect your PlayStation 4 wirelessly to the Internet.

Step 1:
Power ON your PlayStation 4, select Settings and press the X button on your controller to access the Settings menu.

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Step 2:
Scroll down to Network and press X to select it.

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Step 3:
Make sure that Connect to the Internet is checked, select Set Up Internet Connection and press X.

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Step 4:
Select Use Wi-Fi and press the X button.

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Step 5:
Select Easy and press X to use the easy setup method.

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Step 6:
On the list of available wireless networks, find your wireless network name (SSID) and press X to continue.

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QUICK TIP:  The PlayStation 4 ONLY supports 2.4 GHz networks.  If you have a dual-band capable router, you will not see the 5 GHz wireless network name on the list.

NOTE:  If you can't see your wireless network, verify that the router is broadcasting.  Make sure as well that the PlayStation 4 is within the range of the router. 

Step 7:
If your network is secured, enter your password.
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NOTE:  WPA keys are case-sensitive (abc is different from ABC).  WEP keys are hexadecimal (0-9 and a-f) characters and are not case-sensitive.

Step 8:
Once finished, your network settings will be saved.  Press the X button to test your connection.

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Your PlayStation 4 will test to see if it is connected to your network and to the Internet.
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If you have problems connecting to online services, such as the Playstation® Network or Playstation® Store, you might need to set up Port Forwarding with your game console.  Click on the links below to learn how:

Setting up Port Forwarding on a Belkin router
Setting up Port Forwarding on a Belkin router through the Dashboard


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