There are no drivers installed for the wireless printer
If your computer does not have the necessary drivers for the wireless printer, your Mac computer will not be able to detect your printer. You can refer to the website of your wireless printer’s manufacturer for the updated drivers.
Your Mac computer is not connected to the same Wi-Fi as the wireless printer
If your Mac computer cannot print from the wireless printer, verify the Wi-Fi name you are connected to. To do this, follow the steps below:
Click the
Step 2:
Locate the Wi-Fi name you want your wireless printer to connect to and ensure that there is a check mark beside it.
NOTE: In cases where your Mac computer is connected to a different Wi-Fi, click the name of the wireless printer’s network.
If you still experience the same problem after verifying that your Mac computer and printer are both connected to the same Wi-Fi, try connecting your Mac computer directly to the wireless printer using an ethernet cable and print a sample document. If the printer is able to print the document, you can try setting up your Mac computer for Line Printer Daemon (LPD) printing.