This article will assist you in helping the customer downgrade the Single User IP KVM firmware. They will need to do this if they have loaded the latest Java based firmware but still require support for daisy chained KVMs and their respective target computers.
F1DP108G – 3.0.5 (571) to 3.0.5 (186)
F1DP116G – 3.0.5 (572) to 3.0.5 (185)
They will need the following items before they start:
• Single User IP KVM
• USB Keyboard and Mouse
• VGA Monitor
• Remote Computer (on the same subnet as the KVM)
• Internet Explorer Browser
• Network Connection
• Firmware files
- F1DP108G: ripc8_3_0_5_186.64b
- F1DP116G: ripc16_3_0_5_185.64b
Initial Steps:
Step 1:
Plug in AC Power to the KVM
Step 2:
Power up the KVM via the On/Off Switch, located on the back of the KVM. Wait until the Bank LED on the front of the KVM stops blinking before continuing.
Step 3:
Connect a USB Keyboard and Mouse to the KVM.
Step 4:
Connect a VGA Monitor to the KVM.
Step 5:
Connect a network cable to the LAN port on the KVM.
Step 6:
Make a note of the MAC address of the KVM Switch on the label on the rear enclosure panel.
Step 7:
Log in to your network router.
Step 8:
Using your network router, note and record the DHCP IP address of the KVM Switch by going to the DHCP Client listing and match the MAC address to the IP address.
Installation Procedures:
From an external computer on the same network as the KVM (NOT a computer/server that is attached to the KVM), perform the following:
Step 1:
Copy the applicable firmware file to the desktop of the computer that will be used to perform the firmware downgrade.
Step 2:
Open an IE browser window and type in https://ip.of.the.kvm/ and press Enter on your keyboard
Step 3:
If you encounter a website certificate error message (as shown below), click Continue to this website (not recommended).
Step 4:
Another security pop-up warning may appear. Select Continue.
Step 5:
If a pop-up appears to Open ui.jnlp, select Open. This launches Java.
Step 6:
If another pop-up warning about the site being untrusted appears, select Continue.
Step 7:
At the Belkin login screen (see below) from the remote PC, enter the default login info, and press Enter on your keyboard:
Username: admin
Password: SMBremote
Step 8:
Choose Configuration from the Mode drop-down menu.
Step 9:
If issues arise with accessing the web interface for the KVM when typing https://ip.of.the.kvm/, add ui.jnlp to the end of the web address (ex. https://ip.of.the.kvm/ui.jnlp).
NOTE: If issues persist, make sure that you have Java 6 32-bit installed. If a 64-bit of Java is installed, it must be uninstalled, and replaced with Java 6 32-bit.
Step 10:
Once logged into the KVM's web interface, click the Device Upgrade tab.
Step 11:
Select the button that says “…” to browse, and locate the applicable .64b firmware file from the computer’s desktop (based on the Single User IP KVM you are using).
F1DP108G:
• ripc8_3_0_5_186.64b
F1DP116G:
• ripc16_3_0_5_185.64b
Step 12:
Select the firmware file and click Open.
Step 13:
Click the Start Upgrade button.
Step 14:
Click Yes when prompted with “Updating process may take several minutes.” This process will take approximately 10 minutes.
Step 15:
When the update is done, a message will appear stating that the downgrade was successful.
Step 16:
Click OK. The KVM's web interface session will automatically close.
Step 17:
Close all open IE web browser windows.
Step 18:
Wait one minute for the KVM to finish its automated reboot process.
Step 19:
Open a new IE browser window and type in https://ip.of.the.kvm/. Press Enter.
Step 20:
The webpage you are on will say “The webpage cannot be found.” However, another webpage labeled Device Manager will open.
Step 21:
Go to the Device Manager browser tab.
Step 22:
Click the Compatibility Mode (broken page) icon.
Step 23:
If you encounter a website certificate error message again, select Continue.
Step 24:
Once Compatibility Mode is selected, the old login interface will be displayed (see below image).
Step 25:
From the Belkin login screen from the remote PC, enter the default login info, and press Enter on your keyboard:
Step 26:
Click the Mode drop-down arrow to change to Configuration mode.
Username: admin
Password: SMBremote
Step 27:
Once logged into the KVM's web interface, click Restore Factory Settings on the left side of the web interface.
Step 28:
Uncheck Preserve Network Settings.
Step 29:
Click Restore.
Step 30:
Click OK.
Step 31:
After a few seconds, you will receive a message that states Restore succeeded!
Step 32:
Click Reboot.
Step 33:
After a few minutes, the login page will reappear.
Step 34:
From the Belkin login screen from the remote PC, enter the default login info, and press Enter on your keyboard:
If needed, click the Mode drop-down arrow and it will change to Configuration mode
Username: admin
Password: SMBremote
Step 35:
Once logged back into the KVM's web interface, click Firmware Upgrade on the left side of the web interface. Ensure that the older firmware version is now listed.\
Step 36:
The firmware downgrade process is now complete. You can now select Switch Configuration from the KVM web interface to manage all of your daisy chained KVM's and their respective target computers.
