Belkin UltraCharge Magnetic Charger with Qi2 25W (WIA013, WIA014) FAQ

PRODUCT INFORMATION
What is the Belkin UltraCharge Magnetic Charger with Qi2 25W?	It is a magnetic wireless charger that uses Qi2 technology to deliver up to 25W of fast wireless charging to compatible devices. Perfectly designed for iPhones and MagSafe-compatible devices, it features precise magnetic alignment for a secure and stable connection, allowing you to charge your device effortlessly while using it.
What is the warranty for the magnetic charger?	2-year limited warranty
Does the charger come with a Connected Equipment Warranty (CEW)?	Yes, it comes with $2500 CEW.
What is included in the package?	The package contains the following: UltraCharge Magnetic Charger with Qi2 25W 6.6ft/2m tethered USB-C cable   36W USB-C Power Supply Unit (PSU)
What's in the box?	The package contains either one USB-C to USB-C cable (for single-pack), or two USB-C to USB-C cables (for two-pack)
What color options are available?	It is available in black and white.
Is this charger MagSafe compatible?	Yes. The charger supports Qi2 and MagSafe 25W technology with snap‑on magnetic alignment.
How do I register this device?	You can register your device at Belkin.com where you must enter details about your product.
HARDWARE INFORMATION
What cable is included with the charger?	The charger has a tethered 6.6 ft / 2 m USB‑C cable for flexible placement.
What power rating does the included USB‑C power adapter support?	The charger uses a USB‑C power adapter rated to support Qi2 25W wireless charging, ensuring the charger can deliver full performance to compatible devices.
Does the charger have any built‑in cooling or safety features?	Yes. It features ChillBoost™ passive cooling technology to help reduce heat during fast charging.
What is the maximum wireless power output of the charger?	The charger supports up to 25W wireless output for devices certified with Qi2 25W technology. Other Qi2 devices charge at lower supported levels.
COMPATIBILITY
What devices are compatible with the charger?	The UltraCharge Magnetic Charger with Qi2 25W (WIA013, WIA014) is compatible with all Qi2 25W-certified devices, which will charge at up to 25W, and other Qi2-certified devices will charge at up to 15W. It has been tested with the following devices: AirPods 4 AirPods (3rd generation) with MagSafe Charging Case Apple AirPods Pro 2nd gen Google Pixel 10 Google Pixel 10 Pro Google Pixel 10 Pro Fold Google Pixel 10 Pro XL iPhone 17 iPhone 17 Pro iPhone 17 Pro Max iPhone Air iPhone 16 iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Pro iPhone 15 Plus iPhone 15 Pro Max iPhone 14 iPhone 14 Pro iPhone 14 Plus iPhone 14 Pro Max iPhone 13 iPhone 13 mini iPhone 13 Pro iPhone 13 Pro Max iPhone 12 iPhone 12 mini iPhone 12 Pro iPhone 12 Pro Max Wireless Charging Earbuds
FUNCTIONALITY
How do I use the charger?	Connect the charger’s USB‑C cable to a compatible power source. Place your phone on the charger—the magnetic alignment snaps it into place. Charging starts automatically.
Will it charge through a phone case?	Yes. The charger is case compatible, as long as the case supports Qi2 or MagSafe magnetic alignment.
Can I use my phone while it’s charging?	Yes. The charger includes an integrated kickstand and finger loop, allowing hands‑free viewing while charging.
What happens if my device does not support Qi2 25W?	If your device is Qi2‑certified but not Qi2 25W‑certified, it will charge at up to 15W instead of 25W. Charging speed adjusts automatically based on device capability.