text.skipToContent text.skipToNavigation

Connecting your PlayStation®4 to a wireless network

Connecting your PlayStation®4 or PS4™ to the Internet allows you to gain access to online services such as the PlayStation® Network and PlayStation® Store, as well as access shared media files and devices in your network.
 
This article will help you connect your PlayStation 4 wirelessly to the Internet.

 
Step 1:
Power ON your PlayStation 4, select Settings and press the X button on your controller to access the Settings menu.

 
User-added image

Step 2:
Scroll down to Network and press X to select it.

 
User-added image

Step 3:
Make sure that Connect to the Internet is checked, select Set Up Internet Connection and press X.

 
User-added image

Step 4:
Select Use Wi-Fi and press the X button.

 
User-added image

Step 5:
Select Easy and press X to use the easy setup method.

 
User-added image

Step 6:
On the list of available wireless networks, find your wireless network name (SSID) and press X to continue.

 
User-added image

QUICK TIP:  The PlayStation 4 ONLY supports 2.4 GHz networks.  If you have a dual-band capable router, you will not see the 5 GHz wireless network name on the list.

NOTE:  If you can't see your wireless network, verify that the router is broadcasting.  Make sure as well that the PlayStation 4 is within the range of the router. 

Step 7:
If your network is secured, enter your password.
 
User-added image

NOTE:  WPA keys are case-sensitive (abc is different from ABC).  WEP keys are hexadecimal (0-9 and a-f) characters and are not case-sensitive.

Step 8:
Once finished, your network settings will be saved.  Press the X button to test your connection.

 
User-added image
 
Your PlayStation 4 will test to see if it is connected to your network and to the Internet.
 
User-added image
 
If you have problems connecting to online services, such as the Playstation® Network or Playstation® Store, you might need to set up Port Forwarding with your game console.  Click on the links below to learn how:

Setting up Port Forwarding on a Belkin router
Setting up Port Forwarding on a Belkin router through the Dashboard

 

Was this support article useful?

Thank you for your feedback.

Additional Support Questions?

Search Again

CONTACT SUPPORT

Loading Shopping Cart...