"I can only pair one earbud to my phone or tablet."
Solution:
If you can only pair one earbud to your phone or tablet, reset the earbuds to factory default settings. Follow the steps below, to learn how:
Step 1:
The reset can be done by pressing and holding the touch-sensitive pads on both earbuds for 10 seconds and then releasing them when the indicator lights turn OFF.
The reset can be done by pressing and holding the touch-sensitive pads on both earbuds for 10 seconds and then releasing them when the indicator lights turn OFF.
Step 2:
After the reset, set your earbuds to pairing mode by pressing and holding the touch-sensitive pads on each earbud for 2 seconds.
After the reset, set your earbuds to pairing mode by pressing and holding the touch-sensitive pads on each earbud for 2 seconds.
Step 3:
Once the earbuds are on pairing mode, turn ON the Bluetooth® on your mobile device to search for the earbuds and begin pairing.
Once the earbuds are on pairing mode, turn ON the Bluetooth® on your mobile device to search for the earbuds and begin pairing.
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