Belkin BoostCharge Pro 3-in-1 Wireless Charger with MagSafe 15W (WIZ017) FAQs

TABLE OF CONTENTS
 
PRODUCT INFORMATION

1.
What is the Belkin BoostCharge Pro 3-in-1 Wireless Charger with MagSafe 15W, WIZ017?
2. What is the warranty period of the Belkin WIZ017?
3. Does this product come with a Connected Equipment Warranty (CEW)?
4. Is it MFi-certified?
5. Does it meet Proposition 65 specifications?
6. Is it RoHS-certified?
7. Is the charger REACH-certified?
8. Is it MagSafe certified?
9. What are the available colors?
10. What is included in the package?

HARDWARE INFORMATION

1.
What are the power specifications of the Belkin WIZ017?
2. How long is the charger’s power supply cable?
3. Can I use my own power supply with the charger?
4. Are there any status lights on this device?
5. Is the base of the charger weighted?
6. Does the charger have any stabilizing feet on the base?
7. What are the recommended operating and storage temperatures for this product?
8. Does the charger have any overheating protection?
9. What type of cable is required to use the Belkin WIZ017?

COMPATIBILITY

1.
What devices are compatible with the product?
2. Can I use it with a non-MagSafe phone?
3. Can I use it with my phone case ON?
4. Will my older Apple Watch charge faster with this product?
5. Can I charge non-AirPods wireless headphones with the Belkin WIZ017?
6. Can I charge with the MagSafe wallet case ON?

FUNCTIONALITY

1.
Can the device charge more than one device at a time?
2. Can it be used outdoors?
3. How do I align my MagSafe-compatible iPhone to charge on the Belkin WIZ017?
4. What orientations can I charge my iPhone on the Belkin WIZ017?
5. How do I remove my phone from the charger?
6. Does the MagSafe animation appear when connecting a MagSafe-compatible phone to charge on the Belkin WIZ017?
 

PRODUCT INFORMATION

1. What is the Belkin BoostCharge Pro 3-in-1 Wireless Charger with MagSafe 15W, WIZ017?

Power your Apple® devices with a single beautifully designed charging stand that delivers up to 15W for your iPhone® 13 and iPhone 12. With the Belkin WIZ017, you can wirelessly charge your iPhone, AirPods®, and Apple Watch
® at once. It is also MagSafe compatible for effortless alignment in any orientation. More information on the Belkin WIZ017.

2. What is the warranty period of the Belkin WIZ017?

The Belkin WIZ017 comes with a 2-year limited warranty.


3. Does this product come with a Connected Equipment Warranty (CEW)?

Yes, it has a CEW of up to $2,500.


4. Is it MFi-certified?

Yes.


5. Does it meet Proposition 65 specifications?

Yes.


6. Is it RoHS-certified?

Yes.


7. Is the charger REACH-certified?

Yes.


8. Is it MagSafe certified?

Yes.


9. What are the available colors?

The charger is available in the following colors:

 
  • Black - WIZ017xxBK
  • White - WIZ017xxWH

10. What is included in the package?

The following are included in the packaging:

 
  • One Belkin WIZ017
  • Quick start guide
  • Warranty information
  • Barrel Jack power supply unit with 1.5 m cable

HARDWARE INFORMATION

1. What are the power specifications of the Belkin WIZ017?

The power specification of the Belkin WIZ017 is as follows:

 
  • Input: 100V - 240V AC 
  • Output: 40W

2. How long is the charger’s power supply cable?

The length of the power supply cable is 1.5 m.


3. Can I use my own power supply with the charger?

No. The Belkin WIZ017 uses a proprietary power connector.


4. Are there any status lights on this device?

Yes, the Belkin WIZ017 has a single charging light on the base that shows the charging status for the AirPods only. The light will not show the status when an iPhone is charging but the charging status for the iPhone will be displayed on its screen.


5. Is the base of the charger weighted?

Yes, this is to assist with the stability of the charging stand.


6. Does the charger have any stabilizing feet on the base?

Yes.


7. What are the recommended operating and storage temperatures for this product?

The recommended operating and storage temperatures for the Belkin WIZ017 are the following:
 
  • Storage temperature:  between -30°C to 70°C with 5% to 95% relative humidity
  • Operating temperature:  between 0°C to 40°C with 10% to 90% relative humidity
 
8. Does the charger have any overheating protection?

Yes. If the charger detects any charged device that's starting to overheat, it will begin to throttle down the charging power and slow the charging speed in an attempt to stop your device from overheating.


9. What type of cable is required to use the Belkin WIZ017?

None.  It has an included Barrel Jack AC adapter.

COMPATIBILITY


1. What devices are compatible with the product? 

The Belkin WIZ017 is designed to charge the following:
 
  • MagSafe®-compatible phones
  • All Apple Watch Series and sizes - Fast Charging ONLY works with Apple Watch Series 7
  • Wireless charging capable AirPods
  • Wireless charging case for AirPods - It can also charge AirPods Gen 3 and AirPods Pro® (with MagSafe charging case)

It has been tested to work with the following:
 
  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13 
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • Apple Watch Ultra™
  • Apple Watch SE®
  • Apple Watch Series 7
  • Apple Watch Series 6
  • Apple Watch Series 5
  • Apple Watch Series 4
  • Apple Watch Series 3
  • Apple Watch Series 2
  • Apple Watch Series 1
  • AirPods (3rd Generation)
  • AirPods Pro
  • AirPods with Charging Case (2nd Generation)
  • Wireless Charging Case for AirPods

2. Can I use it with a non-MagSafe phone?

No. The Belkin WIZ017 is designed to be used with MagSafe-compatible phones only.


3. Can I use it with my phone case ON?

The Belkin WIZ017 can be used with MagSafe-approved cases of up to 3 mm in thickness.


4. Will my older Apple Watch charge faster with this product?

No. The Fast Charging feature is ONLY supported on the Apple Watch Series 7.


5. Can I charge non-AirPods wireless headphones with the Belkin WIZ017?

The Belkin WIZ017 is wireless charging for charging AirPods. While it is possible to charge wireless headphones with the Belkin WIZ017, the base is designed for an AirPod case. We cannot guarantee compatibility with other brands of wireless headphones.


6. Can I charge with the MagSafe wallet case ON? 

No. You need to remove the MagSafe wallet case before charging.


FUNCTIONALITY


1. Can the device charge more than one device at a time?

Yes, this device can wirelessly charge your iPhone, AirPods, and Apple Watch at once.


2. Can it be used outdoors?

No. The Belkin WIZ017 is recommended for indoor use only.


3. How do I align my MagSafe-compatible iPhone to charge on the Belkin WIZ017?

The phone charging portion of the Belkin WIZ017 uses an Apple-approved MagSafe charger. This feature aligns your phone correctly for charging. When you place your iPhone on the charger, you will feel the magnets pulling your phone into proper alignment.


4. What orientations can I charge my iPhone on the Belkin WIZ017?

The charger allows you to charge your phone in portrait and landscape orientations. 


5. How do I remove my phone from the charger?

Your phone can be removed with one hand by grasping the top or bottom of your phone and using a peeling motion to release the magnetic hold. 

NOTE: Due to the strong MagSafe magnetic connection, if you attempt to remove your phone by holding onto the middle of the phone and pulling it straight off, the charger may move if you will not grasp the base with one hand.


6. Does the MagSafe animation appear when connecting a MagSafe-compatible phone to charge on the Belkin WIZ017?

Your MagSafe-compatible iPhone should show the MagSafe charging animation when it is connected and placed on the charger and begins to charge.

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