If you are experiencing alignment or non-charging issues with your phone, this article will teach you a few fixes that you can try.
1. Make sure that the wireless charger is connected properly to a power outlet.
2. When you position your phone on the wireless charger, you should see a notification on the screen that tells you it’s charging. If you don’t see a notification or message, try to adjust the position of your phone.
2. When you position your phone on the wireless charger, you should see a notification on the screen that tells you it’s charging. If you don’t see a notification or message, try to adjust the position of your phone.
3. You can also try to remove your phone case. Though wireless chargers are designed to work with most cases, some cases have metals to make them more durable or compatible with magnetized phone holders which may cause intermittent charging.
4. Another common issue with wireless charging is the misalignment of the phone on the charging pad or stand which causes the phone to not charge. Here are some of the symptoms of improper alignment:
- The phone will not charge.
- There is an error light on the wireless charger.
- There is no light at all on the wireless charger.
| Phone | Coil location | Image |
| iPhone® | The iPhone places the coil in the middle of the phone. This is the standard location for most phone models. |  |
| Nokia® 8 Sirocco | The Nokia 8 Sirocco has the charging coil shifted to the right side of the phone. This requires that the phone be shifted to the left on the Belkin charging pad to ensure the coils line up correctly. |  |
| Razer™ Phone 2 | The Razer Phone 2 has the charging coils shifted down towards the bottom of the phone. This requires that the phone be shifted up on the Belkin charging pad to ensure the coils line up correctly. |  |