| PRODUCT INFORMATION |
| What is the Belkin UltraCharge Pro Magnetic Power Bank 10K with Magnetic Ring? | The Belkin UltraCharge Pro Power Bank 10K with Magnetic Ring is a 10,000 mAh magnetic battery that snaps to your compatible iPhone for up to 25W wireless charging, with a USB-C port that delivers up to 30W wired charging. You can top up two devices at once (15W wireless + 15W via USB-C), and it comes with a 0.6 m USB-C cable in the box. Its slim design and magnetic ring keep the camera clear and give you a secure hold, making it a handy grab-and-go backup for long days, travel, and content creation. |
| What is the warranty for the power bank? | The port has a 2-year warranty. |
| Does the power bank come with a Connected Equipment Warranty (CEW)? | Yes, it has a $2500 CEW. |
| What is included in the package? | The package includes the following:
- One (1) Belkin UltraCharge Pro Magnetic Power Bank 10K with Magnetic Ring
- One (1) USB-C to USB-C Cable (0.6 m / 60 cm / 2 ft.)
- Quick start guide
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| What color options are available? | It comes in the following colors:
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| How do I register my product? | You may register your product online at Belkin.com where you need to enter the model number and other important details about the product. |
| HARDWARE INFORMATION |
| What type of USB ports does this device have? | The Belkin UltraCharge Pro Magnetic Power Bank 10K with Magnetic Ring has one USB – C port (input/output). |
| What are the power specifications of this device? | The UltraCharge Pro Power Bank 10K with Magnetic Ring has a 10,000 mAh battery capacity. It supports USB-C recharging up to 30W. For output, it can deliver up to 30W via the USB-C port for a single device and up to 25W for a single wireless device. When charging two devices at once, it provides up to 15W via USB-C and 15W wirelessly (shared). It also supports pass-through charging, so you can wirelessly charge a device while the power bank itself is recharging. For full 25W wireless output during pass-through, you need to use a 36W USB-C power source. |
| What are the dimensions of the power bank? | The dimensions of the Belkin UltraCharge Pro Magnetic Power Bank 10K with Magnetic Ring are:
- Length: 108.2 mm / 4.26 in
- Width: 73.7 mm / 2.90 in
- Height: 17.9 mm / 0.70 in
- Detachable Cable Length: 0.6 m / 60 cm / 2 ft.
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| What are the recommended operating and storage temperatures for this product? | The recommended operating and storage temperatures are:
- Storage temperature: Between –20°C and 70°C with 40% to 95% relative humidity (RH) indoor.
- Operating temperature: Between 0°C and 40°C with 10% to 90% RH.
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| Do they have an indicator light? | Yes. Instead of four small LEDs, this power bank uses a digital battery percentage display on the side of the unit near the USB-C port and kickstand, so you can quickly see exactly how much charge is left while you use or recharge it. |
| COMPATIBILITY |
| What devices will work with the Belkin BPD014? | The Belkin UltraCharge Pro Magnetic Power Bank 10K with Magnetic Ring has been tested for compatibility with the following devices:
- Qi2-enabled devices
- iPhone 17
- iPhone Air
- iPhone 17 Pro
- iPhone 17 Pro Max
- Google Pixel 10
- Google Pixel 10 Pro
- Google Pixel 10 Pro Fold
- Google Pixel 10 Pro XL
- iPhone 16
- iPhone 16 Plus
- iPhone 16 Pro
- iPhone 16 Pro Max
- iPhone 15
- iPhone 15 Pro
- iPhone 15 Plus
- iPhone 15 Pro Max
- iPhone 14
- iPhone 14 Pro
- iPhone 14 Plus
- iPhone 14 Pro Max
- iPhone 13
- iPhone 13 mini
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone 12
- iPhone 12 mini
- iPhone 12 Pro
- iPhone 12 Pro Max
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| Does this support wireless charging? | Yes, it does support wireless charging. |
| Is it compatible with all smartphone brands? | Yes, it is compatible with most smartphones that use USB-C charging ports and Qi-compatible devices. |
| FUNCTIONALITY |
| How do I know when my power bank is fully charged? | When your power bank is fully charged, the digital display will show 100% and stop increasing while it is plugged in. |
| Do they support fast charging? | Yes. |
| Can it charge two devices at once? | Yes. It can charge two devices at the same time: one via USB-C and one on the magnetic wireless pad. When both are active, power is shared up to 15W (USB-C) + 15W (wireless). |
| Can I use it while it’s charging? | Yes. Pass-through charging is supported; you can plug the power bank into a charger over USB-C and wirelessly charge your phone at the same time. |
| Can I use it outdoors? | Yes. If used outdoors, ensure it is protected from moisture, dust, and direct sunlight. Avoid exposing it to extreme temperatures or weather conditions. |
| Does this comply with airline safety standards? | Yes. It complies with airline safety standards to ensure peace of mind while traveling on planes. |
