Belkin BOOST↑CHARGE™ USB-C PD Power Bank 10K + USB-C Cable, BPB001 Frequently Asked Questions

TABLE OF CONTENTS

HARDWARE INFORMATION

1.  What are the ports of the Belkin BPB001?
2.  What are the power specifications of the USB ports?
3.  What is the capacity of the Belkin BPB001?

COMPATIBILITY

1.  What are the compatible devices with the Belkin BPB001 work with?

FUNCTIONALITY

1.  Can this power bank charge a laptop?
2.  Is there an ON / OFF button on the power bank?
3.  Are the batteries inside replaceable?
4.  How long can my power bank hold its charge when not in use?
5.  Is my power bank an intelligent charger (stops from overcharging)?
6.  What happens if I press the button at the top of my power bank?
7.  How long will it take to recharge the power bank?
8.  How will I know the charge level left on the Belkin BPB001?
9.  How does the Belkin BPB001 function?
10.  Can I recharge my power bank and use it at the same time?

PRODUCT INFORMATION
 
1.  What is the Belkin BOOST↑CHARGE™ USB-C PD Power Bank 10K + USB-C Cable, BPB001?

The Belkin BOOST↑CHARGE™ USB-C PD Power Bank 10K + USB-C Cable, BPB001 is a compact, slim, and portable power bank that allows you to charge your mobile device while on the go.  Its universal compatibility with USB-C™ Power Delivery (PD) means you can fast-charge other USB PD-enabled smartphones.

2.  In what colors does this power bank come in?

The Belkin BPB001 is available in the following colors:
  • Black:  BPB001xxBK
  • White:  BPB001xxWH
3.  What is the warranty of the Belkin BPB001?

The Belkin BPB001 has a 2-year limited warranty.

4.  Does the Belkin BPB001 have a Connected Equipment Warranty (CEW)?

Yes.  It comes with a $2,500 CEW.

5.  What is included in the package of Belkin BPB001?

The Belkin BPB001 has the following package contents:
  • Belkin BPB001
  • One 6-inch USB-C to USB-C cable
  • Quick start guide
  • Regulatory documentation
 
HARDWARE INFORMATION

1.  What are the ports of the Belkin BPB001?

The Belkin BPB001 has two ports:
  • One USB-A port for charging a device
  • One USB-C port for charging a device and charging the battery pack

2.  What are the power specifications of the USB ports?

Below are the power specifications of the Belkin BPB001.

Input:  Up to 18W Max
  • USB-C
    • 5V / 3A / 15W
    • 9V / 2A / 18W
    • 12V / 1.5A / 18W
    • 15V / 1.2A / 18W
Output:  Up to 18W Max (Combined)
  • USB-A
    • 5V / 2.4A / 12W when not using USB-C port
    • 5V / 1A / 5W when using USB-C port
  • USB-C
    • 5V / 3A / 15W
    • 9V / 2A / 18W
    • 12V / 1.5A / 18W
    • 15V / 1.2A / 18W
3.  What is the capacity of the Belkin BPB001?

The Belkin BPB001 has a 10,000 mAh capacity.
 
COMPATIBILITY

1.  What are the compatible devices with the Belkin BPB001 work with?

The Belkin BPB001 is designed to charge devices utilizing USB-C and USB-A technologies.  It has been tested to work with the following devices:
 
  • iPhone® 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS Max
  • iPhone XS
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • Samsung Galaxy® S10+®
  • Samsung Galaxy S10®
  • Samsung Galaxy S9+®
  • Samsung Galaxy S9®
  • Samsung Galaxy S8+®
  • Samsung Galaxy S8®
  • Google Pixel™ 4 XL
  • Google Pixel 4
  • Google Pixel 3 XL
  • Google Pixel 3
  • Nokia® 8 Sirocco
  • LG® G6®
  • LG V30™ Plus
  • LG V30
  • LG G7 Thinq™

FUNCTIONALITY

1.  Can this power bank charge a laptop?

No.

2.  Is there an ON / OFF button on the power bank?

Yes.  Press this button to start charging your device.

3.  Are the batteries inside replaceable?

No.
 
4.  How long can my power bank hold its charge when not in use?

The power bank features an auto-sleep mode to prevent unnecessary power loss and improve the time it can hold its charge.  At full capacity, it has been observed that the charge has not diminished more than half after a year’s time.  

NOTE:  If you do not plan on using the battery pack for extended periods of time, it is recommended to store the device between 50% to 75% charge level to preserve battery life.

5.  Is my power bank an intelligent charger (stops from overcharging)?
 
Yes, this power bank is an intelligent charger that has overcharging protection.  The safety features of this product have been tested under fault conditions.

6.  What happens if I press the button at the top of my power bank?
 
Pressing the button lets you check the remaining charge of your power bank.  It will also start the charging process on the connected device.

7.  How long will it take to recharge the power bank?
 
Charging the power bank to a full charge will depend on the following:
  • The charge level of the power bank when you begin charging
  • Capabilities of the charger being used to charge the power bank
  • When you are charging a device while charging the power bank
8.  How will I know the charge level left on the Belkin BPB001?
 
The light indicators provide an approximation of how much charge is left in the power bank.  The number of lights lit corresponds to the following:
  • Four lights - 75% to 100% charged
  • Three lights - 50% to 75% charged
  • Two lights - 25% to 50% charged
  • One light -  25% or less charged
 
9.  How does the Belkin BPB001 function?
 
The Belkin BPB001 has the following functions:
  • Auto-start - When a USB-C or USB-A cable is connected to the power bank, the output port will turn ON and immediately start charging.
  • Auto-sleep - If no activity is detected on the USB-C or USB-A port, the power bank will go into sleep mode.  The USB ports will turn OFF.
 
10.  Can I recharge my power bank and use it at the same time?
 
Yes.  The power bank is charged using the USB-C port.  You can charge another device on the USB-A port at up to 5V / 1A / 1W power level.

IMPORTANT:  If the power bank is below 25% charge level, the USB-A port will not provide power while the power bank is recharging until it reaches 75% charge level.

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